John Travis Email & Phone Number

Flower Mound, Texas, United States

Senior Depot / Repair EngineerJan 2024 - Present Flower Mound, Texas, United States• Manage the creation and upkeep of operation, repair, and advanced repair manuals.• Creation of new repair procedures, and implementation for our in-house and field service teams.• Upkeep of engineering drawings in case of changes to the product, or part numbers.• Creation of new parts for service in SAP along with upkeep with part lifecycle codes.• Engineering support for in-house and field service technicians.• NPD Project Team Trial and Service Depot Support• Participate and support new product launches both in-house and cross-divisional engineering support.• Serve as Service Engineer and Subject Matter Expert (SME) for Accelerate, PLCM, DARs, and ERP needs.• Create and analyze trending forecasts in repairs, complaints, and labor needs.

Flower Mound, Texas, United States

• Assist with Operon surgical table sustainment engineering team.• Manage the creation and upkeep of operation, repair, and advanced repair manuals.• Creation of new repair procedures, and implementation for our in-house and field service teams.• Upkeep of engineering drawings in case of changes to the product, or part numbers.• Creation of new parts for service in SAP along with upkeep with part lifecycle codes.• Engineering support for in-house and field service technicians.• Participate and support new product launches both in-house and cross-divisional engineering support.• Serve as Service Engineer and Subject Matter Expert (SME) for Accelerate, PLCM, DARs, and ERP needs.• Create and analyze trending forecasts in repairs, complaints, and labor needs. Awards: Square Peg in Round Hole Award for Cross-Divisional Product Launch (2021)

Flower Mound, Tx

• Advance repairs, upkeep, operations, and training for the Stryker/Berchtold Surgical Tables.• Install, repair, maintain, and operate: Trials - Operating Room Integration Systems (ORIS), Surgical Lights, and Equipment Booms, Surgical Tables.• Creation and upkeep of the COR-IP trials/marketing demo carts. • Advance Support for field technicians, tech support, product engineers, and customers on advanced repair techniques and procedures. • Knowledge of Agile, SAP, Salesforce, and Engineering drawings to advise tech support, field techs, Quality Engineering, and Buyers/planners on part nomenclature, numbers, and usage. • Creation and upkeep of department repair part auto-replenishment inventory. Consisting of 750 operon parts.• Depot departmental calibration lead. In charge of upkeep and maintenance of all tools and equipment requiring annual calibration.• Complete all rework and recertification of the Operon Table line for Quality Engineers.• Create and Implement ECRs, ECOs, and MCOs in support of the Technical Support Team• Service Representative & Subject Matter Expert (SME) on multiple Project Teams while representing the Service Department. • Awards: Customer Service Employee of the Year. (2020)

Corinth, Texas

Promote and raise awareness for Care Highway International. A non-profit dedicated to support a community in Kenya run children home and brings medical camps to the area which have treated thousands of people. Providing clean water and small scale farming, and horticulture projects are some of the many ways Care Highway International helps these children in need.carehighway.org

Denton, Tx

• Maintain, troubleshoot, and repair Avaya VoIP system, Avaya Software and programming, VoIP and analog phones along with voicemail service management, access control equipment, CCTV, radio, dish, direct, and antenna TV networks. • Performed new installs of Intrusion alarm systems, Phone line, and DTV Antenna. Maintain Monthly preventive maintenance checks. • Supervise Contractor installations work/jobs to make sure all work is done to state and federal compliance. • Have supervised jobs including; Fiber Optic, Video conferencing, WIFI Network, Network for VOIP phones/computers, Fire alarm upgrades, gas pipeline, Dish Network / Direct TV, and Security / Safety Camera installs. Assisted Maintenance office staff with CAPP’s system while shorthanded.• Supervise 3 personal in the upkeep and maintenance related to the 300-acre State facility.

Yokosuka, Japan

• Supervised 18 military personnel on work, training, and qualifications onboard USS Cowpens (CG-63).• Oversaw and Quality Checked completed jobs and preventive maintenance by work center personal. 6 years working on equipment owned, maintained and operated by includes CCTV, intrusion alarms, access control, WSN-7 ring laser gyrocompass, IVCS (Integrated Voice communications systems), P.A. Systems, and announcing systems, Ships Glide Slope Landing Illuminator, Video Conferencing, and Information Control, along with over 100 other types of electronic equipment. • Managed work center tech calls, preventive maintenance, and departmental training program for 56 personnel. • Other Duties Assigned Include; Shore Patrol, VBSS Team (Vehicle Board Search and Seizure), ships security team, ships fire team, de-flooding team, along with multiple armed guards watch on/in/ or around US Naval Ships, piers, and bases.• Awards: Maritime Unit Accommodation Medal (MUC), Naval and Marine core Achievement Medal (NAM)

Master Of Business Administration - Mba, Health Service Management, 4.0

Bachelor Of Applied Art And Science, Leadership Development, 3.65 Cum Laude

Activities and Societies: Phi Theta Kappa National Honor Society, SALUTE National Honor Society

Associate’S Degree, Information Technology Cyber Security, 3.90

Activities and Societies: Phi Theta Kappa National Honor Society