John Tate Email & Phone Number

Chapel Hill, Nc, Us

Research Triangle Park, Nc, Us

Human Resources Transformation Programs & Cloud TechnologyWe transformed RTI’s Compensation Strategy by expanding the Short-Term Incentive Plan (STIP) to 4500+ RTI employees under the Global STIP Program. We transitioned the modeling of STIP Terms and Conditions to uFlexReward’s Cloud Total Reward Platform in two phases with RTI Compensation and uFlexReward business and technical teams culminating in the Institute’s first (in its history) bonus payout to all eligible employees in November 2023. The Global STIP Program is the 2023 recipient of the President’s Award. My Role: Program ManagerWe transformed RTI’s Recruiting, Talent Acquisition, and Talent Management Operations Strategy under the Talent Technology Upgrade Program. We transitioned the organization business processes to an advanced cloud technology platform, the iCIMS Talent Cloud over two phases in calendar year 2022 and the second quarter in 2023. My Role: Program ManagerInfrastructure, Operations, and Cloud (IOC) We enabled Global Technology Services’ (GTS) Zero-Trust Security Strategy through the Multi-Factor Authentication Program. We standardized the Institute’s security posture on Microsoft’s Azure AD (now Entra-ID) Authentication that utilizes information on end-users devices integrated with YubiKeys before granting access to networks, applications, and databases. We migrated 7,650+ accounts, 300+ Change Controls, 27+ Knowledge Artifacts, and 160+ Culture Change Communications sent. The program sponsored by the Offices of the CISO and VP IOC. My Role: Program Manager

Triangle Run Smart Training ProgramRun CoachWinter 2022 - Spring 2023Coached an enrolled group of 20 runners in Triangle Run Smart's Half-Marathon Training Program in Apex. Races completed were the Myrtle Beach Half-Marathon, Wilmington Half-Marathon, Tobacco Road Half-Marathon and Run O'er The Peak 10K. 100% finished their goal race, three achieved personal bests. Triangle Run Smart Training ProgramRun CoachSpring 2022Coached an enrolled group of 15 runners in Triangle Run Smart's Half-Marathon Training Program. Races completed were the Cary Greenways Half-Marathon, Wilmington Half-Marathon, and Tobacco Road Half-Marathon. 100% finished their goal race, two finished in under two hours, and two achieved personal bests. Fall 2021Coached an enrolled group of 21 trainees for 5K, 10K, and 13.1 races for the Fall racing season. Races included Holly Springs Half, 10K, and 5K races; Bull City Race Fest, City of Oaks 10K, and Carmax Richmond Half Marathon. Two trainees achieved race PRs in the half-marathon and one Age Group Win; others achieved their "just finish" goal.Fall 2020Coached a team of 12 registered runners through a 10-week training program designed to build speed, strength, and (some moderate endurance) to their existing (or "beginning again") weekly running regimen. The 10-week program concluded with a 5K race (on 11/21) with an official start and finish. Four runners registered new 5K PRs that they'll be able to take to an official race and further compete against.

New York, Ny, Us

Global Technology & OperationsUSAD - Small Business Solution Digital Transformation ProgramApplication Program ManagerIn partnership with IBM and Majesco, the SBS Growth Initiative digitizes quoting, implementations, enrollment, administration, billing, and claims for business markets insuring less than 100 lives on IBM’s cloud-based insurance platform. My achievements included building relationships and partnerships with representatives/leaders of the key stakeholder companies, with technical teams internal MetLife, IBM, and Majesco, with business and operations/support teams, and with the small business program office team. We, the team, delivered- the integration of two MetLife Business Partners – Conduent Services and Solutions, Corp and EDM Americas, Inc (EDM Group Limited, UK) – to the digital platform who support the claims processing operation; the redesign of six IVRs and two CRM applications for Global Customer Service (GCS) Operations; the integration of claims Clearinghouse; and a number of sub-integration tracks within the Application Engineering/ETL/Informatica/DET Services/Middle-Ware/Support teams. With the technical teams we built new Microservices including APIs and SPIs interfaced with IBM’s Integration Bus Layer from multiple source applications to target application (MGI, MetLife Group Insurance core platform) and decommissioned DET Services (SFTP) and replaced with Managed File Transfer (MFT) protocols. Our primary delivery models were waterfall, and some agile. Daily touchpoints enabled best oversight of complex, moving parts with multiple team ownership engagement across 8 time zones. Our completed work is part of MetLife’s Small Business Solution digital platform that will provide core and voluntary benefits through brokers and other intermediaries, and direct to the consumer in a low-cost, highly-scalable model. Covid19-related layoff. Departed in good standing at MetLife.Resume offers more details and specifics

Chanhassen, Mn, Us

Level 1 Certified Run Coach, USA Track & Field Association Marathon- and Half- Marathon Training Coach. Summer - Fall 2019 Coached a single, private client in a 16 week program to run the Bank of America Chicago Marathon Sunday, October 13, 2019. Client's official time, 3:19.39, which was a 7+ minute PR from her April 2019 official time of 3:26.47 at the Novo Nordisk New Jersey Marathon. Client qualified to run the 2021 Boston Marathon. Fall 2018 - Spring 2019 Coached five runners in a 16 week program who ran and finished the 305 Half Marathon in Ft Lauderdale, FL, the Raleigh Half Marathon, the All American Half Marathon at Ft Bragg (1 trainee finished in the Top 10 of his age group), and the Tar Heel 10 Miler. All are repeat trainees from my Summer 2018 - Fall 2018 training class. Fall 2017-Spring 2018 Coached 14 Runners who ran and finished Full & Half Marathons at Myrtle Beach Half-Marathon, Run the Alamo Full Marathon, New York City Half Marathon, Tobacco Road Full and Half Marathons,and Boston Marathon. 2 Trainees ran their personal best, 1 completed first full marathon, and 1 who finished the 122nd Boston Marathon 2018.Summer 2018 - Fall 2018. Coached 18 runners in a 16-week, 4-phased training program who ran and finished the Marine Corps Marathon, New York City Marathon, RDC Marathon and Half-Marathon, UNC Rex Healthcare Half Marathon, The Old Reliable Run 10K, Richmond 8K, Kiawah Half-Marathon, Historic Wilmington Half-Marathon, and Virginia 10-Miler.

Bellevue, Washington, Us

Blueocean Market Intelligence is now Course5iOffered hands-on support to Bangalore, Mumbai, and US operations by working closely with Global Business Intelligence at Lenovo in Morrisville, NC to develop and implement digital and system layer programs and projects toward process improvements. • Demonstrated expert IT skills in carrying out key tasks associated with data analytics service offerings, which included:  Convergence of all analytics initiatives within in single space; A knowledge repository to host documents, decks, and videos Setting up a collaboration space for business users; Enabling end-users to customize and personalize their portal experience.• Integrated all big data insights dashboards into a single web portal instance through the development and implementation of a new customer insights and analytics portal, including integration with JIRA Cloud and Qlik Sense. • Led a controlled adoption campaign of the Customer Insights & Analytics Portal with more than 10 roadshows with end-user groups across Lenovo’s GEOs in Europe, North America, Australia, and Asia-Pacific regions. My resume offers more achievements. Position was eliminated as a result of an organization restructure that impacted Lenovo's Business Partners.

Windsor Mill, Md, Us

Acted as the company’s representative for a multi-year contract with the National Institute of Environmental Health Sciences' National Toxicology (NIEHS) Program Division to manage two portfolios and a special projects area. Formed and oversaw a team of 15 comprised of software and web developers, content and product managers, QA analyst, and a requirements analyst for 4 partner sub-contractor companies. • Authored the first year 36 page Operations Plan for project handling, support, reporting, financial management, and compliance/controls audits.• Closely monitored the availability of resources on the contract by developing and implementing a resource capacity tracking tool• Enabled end-users to search science and technical research data from percussion and Cognos platforms through a new search application web portal with a contemporary design and facet navigation• Fulfilled a wide range of tasks, such as relationship and stakeholder relations, operations and resource/team oversight, program and operational reporting, covering requirements, risk, security, CMMI, quality, and configuration management

San Francisco, California, Us

Short-term contract with ExperisPartnered with the EIQS Quality Assurance team on four process improvement projects to pilot initiation. Stood up 4 scrum teams in VersionOne and in Microsoft Project as systems of record. Led the daily scrums. Partnered with the product owner to continuously groom the backlog and plan sprints. Authored and reported weekly program status to Executive Sponsor. Risk-Based, Targeted-Regression, and Non-Functional Requirements Testing Projects• Defined and developed risk-based, targeted-regression, non-functional testing processes based on- high risk areas of code and functionality; code impact analysis; and clusters of non-functional testing standards for 3-8 business critical applications. • Built code impact analysis output from CAST software into functional/technical specifications gathering process within the business analysis team. This required mid-level and senior management approval. • Defined a list of 9 non-functional testing areas as a testing framework and methodology with performance requirements. • Overhauled the QA teams HP Quality Center folder structure that stored automated test scripts, manual test procedures, and code impact analysis output for new and existing business applicationsSix month contract assignment completed.

Charlotte, Nc, Us

Day-to-Day, partnered with Product Managers, User-Centered Design, Development, and Testing teams and drove project and release delivery of enhanced functionality, content updates, web-site redesigns, and security features for mature web-base applications for Online Account Opening (OAO) for all Deposit Products, including Consumer, Prepaid Debit, and Commercial Segments; Business Debit and Credit Cards, Brokerage Services, and Insurance Services- Auto.

Mclean, Va, Us

Strategic Staffing Solutions, Richmond, VAIT2.0 Program Process Automation. Under the IT 2.0 Program, managed and delivered two (2) programs to Phase 1 scope on Oracles BPMS 10g Suite, using agile development methodology. We automated two manual processes: The Program Change Request (PCR) Application will drive software and enhancement change requests for over 50 business applications in the Retail Bank. The completed program and team members earned Capital One' s Bronze Award for Process Improvement. The Resource Request Online System will drive on-boarding resources for a concentrated group of managers on a single system of record that was gradually expanded to hiring managers in the enterprise.Executive Review-Status Meetings Shared Technology Services. Facilitated monthly status meetings for the Service Oriented Architecture (SOA) and Enterprise Architecture Executive Steering Committee. Project Management in Shared Technology Services. Managed the Customer-Enterprise Capability Architecture Phase II project that expanded analytic views of customer accounts that built a consistent customer experience across channels and products. Tracked updates and changes of Architecture Use Cases. Managed Phase I from concept to architecture approval by the architecture review board.Enterprise Change ControlProvided support for Enterprise Change Control and assisted with driving the adoption and use of the Change Control Module in Clarity throughout the bank. Contract Assignment Completed in 2012

Contract Assignment with the North Carolina Public Health Association. • Website Renewal Projects. Developed business cases and project budgets, authored technical and business requirements documents, created marketing and communications plan, and built high-level project plans for 2 interactive websites for the NCAPHA’s 350+ employees and job candidates and NCPHA’s public health membership and e-commerce business model. Delivered www.ncapha.org• Software Project Management. Managed configuration and implementation of iMIS v15.1.2 software upgrade for the North Carolina Public Health Association. Delivered software upgrade in 90 days. • Developed a 5-year integrated business strategy, mapped entire business process, and an execution plan for the NCAPHA – Alliance Staffing. • Restored a dormant database project. Delivered iMIS v15.0 Database Application with Software Automation Group in 2.5 months that contained over 7000 records of the NC Public Health Association. • Restructured Software Support Agreement. Spearheaded negotiation and revision of Software Support Agreement that retained 90% of original support services and reduced annual cost by 36%.

Managed Strategic Plan, P&L, and ran day-to-day Nuclear Power Station Security Operations (supplemental force) in 2 states while driving the growth of a small business in the multi-billion dollar nuclear security industry. Clients: Duke Energy and the North Carolina National Guard. Programs and Projects:Security Services Enterprise Project Management OfficeADP's Easy Labor Time Capture ProjectSecurity Services Project on primary contract with Duke Energy and with Weaponry Training Services ProvidersNew Investor Procurement ProjectOperations Stabilization ProgramHardware and Software Standards and Renewal ProjectCompany was acquired by a private investor group, and accepted buy-out package.

Palm Beach Gardens, Florida, Fl, Us

Partnered with the CIO and Business Units to led management and strategic direction of Dycom’s technology infrastructure transformation, including shared services, technical support, program and project management, network, telecom and data center facilities.Infrastructure Programs and Projects Management Organization:Northeast and Atlanta Data Center Consolidation ProjectWide-Area Network ProjectActive Directory ProjectBMC Magic/Service Desk ProjectSystems Monitoring/HP Openview ProjectDesktop Refresh ProjectHelpdesk Setup ProjectMS Live Communications ProjectDisaster Recovery (DR) Project

Boca Raton, Florida, Us

Partnered with the Vice President Supply-Chain, and built a high-performing Supply Chain-IT technical project management team that drove delivery of two strategic portfolios for supply chain-logistics that included 22 distribution centers, 10 cross-docks, 12 call-centers, 80 sales/satellite officesDrove technology delivery that affected supply chain capability and profitability, with a mandate to drive adoption of PPM Technology- Pacific Edge; improve on-time implementation, customer satisfaction, collaboration, and project management “know how.”Distribution Systems and Supply-Chain PMOStrategic Portfolios:Transportation Optimization Portfolio (MobileCast, Territory Planner, RoadNet, Audit/Payment/Claims, and Pick2Voice Expansion)Warehouse Optimization Portfolio (AFrame, Fremont Distribution Center Conversion, Manhattan Associates Labor Management)Other Projects:UCC Net Data Synchronization Project with Retek Advanced Inventory Planning System

Provided classroom instruction and on-site tutorials to physicians and medical office staff on use and functionality of proprietary Electronic Health Record (EHR) system.

Juno Beach, Fl, Us

Oversaw portfolio management and systems enhancements for small and tactical projects portfolio for utility distribution systems.

Ca

Information Services Global Customer Service (GCS) - Global Implementation Manager- Remedy CRMImplemented a single Customer Relationship Management (CRM) solution for Global Customer Service (GCS), spanning all Nortel Networks product lines, to provide customers and the corporation with a competitive advantage through streamlined processes and a unified toolset.Information Services Sales and MarketingSr. Program Manager- Global Customer TouchPoint Business Transformation ProgramImplemented a new Telecom and Web-Chat “Front Door” Business Model in The Americas, Europe, and Asia-Pacific for Pre-Sales, Technical Support, Repair & Logistics, and Order Management business units to a single Global Customer Care Strategy Platform.

Basking Ridge, Nj, Us

Network Services – roles included Technical Support Specialist III for Major, National, and Business Accounts; Program Manager in the Call-center Quality Monitoring Program, and Requirements Project Manager for Systems Development. (Cary, NC)

Armonk, New York, Ny, Us

Lead Computer Operations Analyst – Eastern Area Network OperationsResearch Triangle Park, NC

Master Of Business Administration (M.B.A.) - Jenkins Mba Program, Management Information Systems, General, Business Strategy

Certificate, Organizational Leadership

Diploma

Bachelor Of Arts (B.A.), Economics

Bachelor Of Arts (B.A.), Business Management, General