John Gardner Email & Phone Number

Denver, CO, US

Marlton, New Jersey, United States

• Created and implemented bet365's licensing process and tracking system for all employees requiring gaming licensure per regulatory requirements.
• Reviews, notarizes, and submits bet365 key and occupational license applications for all US based employees and various international employees per regulatory requirements.
• Assists bet365's US based Compliance Team with drafting new state job compendiums and conducting various sportsbook and casino application tests.
• Coordinated a new process to track bet365 affiliate marketing licensure.

Philadelphia, Pennsylvania, United States

• Reviews and submits Penn Entertainment's occupational license applications to the states of Indiana, Ohio, Kentucky, and West Virginia.
• Submits payment requests sent to Penn Entertainment's Finance Department to complete various vendor and occupational license requirements.
• Reports all resignations, terminations, and license withdrawals for Penn Entertainment employees licensed in the states of Illinois, Indiana, Maryland, Ohio, Pennsylvania, and West Virginia to their perspective.
• Reports monthly Barstool Sportsbook KPI metrics and performs data analysis in conjunction with Ian Robinson to help drive maximum performance from Penn Entertainment's Licensing Team and Compliance Department.
• Performs monthly audits on the state of Indiana's License Background Check list and quarterly audits on Penn Entertainment's Active License list.

Philadelphia, Pennsylvania, United States

• Processes hundreds of incoming payments requests from Barstool Sportsbook and Hollywood Casino players daily.
• Troubleshoots and ensures all deposit and withdrawal issues are resolved promptly and thoroughly with the highest possible quality standards.
• Reviews numerous flagged accounts and transactions and reports all potential suspicious activity to Penn Entertainment's Risk Department.
• Successfully maintains exceptional qualitative and quantitative KPI Scores that drive seamless transactions between Penn Entertainment and the player.
• Reports weekly Barstool Sportsbook KPI metrics and performs data analysis to help drive maximum performance from Penn Entertainment's Payment Operations Department.

Cherry Hill, New Jersey, United States

• Processes hundreds of incoming payments requests from Barstool Sportsbook and Hollywood Casino players daily.
• Troubleshoots and ensures all deposit and withdrawal issues are resolved promptly and thoroughly with the highest possible quality standards.
• Reviews numerous flagged accounts and transactions and reports all potential suspicious activity to Penn Interactive's Risk Department.
• Successfully maintains exceptional qualitative and quantitative KPI Scores that drive seamless transactions between Penn Interactive and the player.

Coplay, Pennsylvania, United States

• Collected and analyzed data from NFL and NCAA Division 1 FBS football games using specialized software for hundreds of clients nationwide, including ESPN.
• Utilized SQL with MySQL in order to write queries for multiple databases, which include the Sports Info Solutions database.

West Lafayette, Indiana, United States

• Closed on 45 student housing leases with an average cost of $9,100 per lease for the 2019-2020 Leasing Season.
• Held an Application to Lease Conversion Rate of 100% for the 2019-2020 Leasing Season.
• Managed hundreds of student prospect, applicant, and resident accounts using Salesforce CRM Software.
• Engaged in multiple American Campus Communities Inc. marketing events sponsored by Purdue University Athletics.

Ferdinand, Indiana, United States

• Developed and rendered 3D models of current products in Autodesk 3DS Max for e-commerce projects.
• Collaborated with the Senior Product Designer on physical samples of products while learning about the structural components of each product.
• Designed and rendered 3D models of potential new products to be prototyped by Research and Development.

Lafayette, Indiana, United States

• Utilized Adobe InDesign to format datebooks for thousands of high schools and colleges around the world.
• Proofread datebooks individually during QC (Quality Control) sessions to ensure each met the specifications and standards set by the client.