• Reviewing tender documentation to develop accurate Bill of Quantities • Preparing take-offs and tender estimates • Recommending and delivering bid strategies on tenders • Reviewing & analysing subcontractor quotes and negotiating to obtain best prices • Preparing tender submissions ensuring all components are included • Preparing methodologies and programs for submissions when required • Providing subcontractor selections and recommendations to project teams… Show more • Reviewing tender documentation to develop accurate Bill of Quantities • Preparing take-offs and tender estimates • Recommending and delivering bid strategies on tenders • Reviewing & analysing subcontractor quotes and negotiating to obtain best prices • Preparing tender submissions ensuring all components are included • Preparing methodologies and programs for submissions when required • Providing subcontractor selections and recommendations to project teams • Servicing and expanding the subcontractor base in a professional and ethical manner • Following up on submitted tenders and quotations• Providing Clients support for Cloud Solution estimating systems Show less

Managed all aspects of the Citrix Environments which included the Windows Presentation Servers and network. The Citrix Environment included the branch network which comprised of over 120 offices across the nation and a team of over 200 offshore backend agents.• Delivered reliable Cloud services and secure mobility for up to 2,000 end users• Packaged and published new Citrix applications and maintained existing applications• Monitored end user experiences and server performances… Show more Managed all aspects of the Citrix Environments which included the Windows Presentation Servers and network. The Citrix Environment included the branch network which comprised of over 120 offices across the nation and a team of over 200 offshore backend agents.• Delivered reliable Cloud services and secure mobility for up to 2,000 end users• Packaged and published new Citrix applications and maintained existing applications• Monitored end user experiences and server performances. Conducted user acceptance testing to identify problematic areas for off-shore users which resulted in identifying limitations in the network and addressing those limitations• Conducted workplace transformation activity to transition off the GE network using innovative Citrix solutions• Decommissioned 3 ageing Citrix environments and implemented XenDesktop to enhance end user experience and reduce costs• Reduced IT costs of up to $250,000 PA by identifying server consolidation opportunities and replacing ageing environments Show less

Part of the IT Operations Support team, we managed and serviced over 1,200 servers across the nation, ensuring Service Level Agreements were met and business continuity. Provided resourcing to Projects to assist they were delivered on time and on budget.• Delivered end-to-end server provisioning and decommissioning as required• Worked closely with Service Excellence to ensure problems & incidents were resolved efficiently and changes were implemented as planned• Prepared business… Show more Part of the IT Operations Support team, we managed and serviced over 1,200 servers across the nation, ensuring Service Level Agreements were met and business continuity. Provided resourcing to Projects to assist they were delivered on time and on budget.• Delivered end-to-end server provisioning and decommissioning as required• Worked closely with Service Excellence to ensure problems & incidents were resolved efficiently and changes were implemented as planned• Prepared business continuity and performance solutions through preventative maintenance and analysis using tools such as EdgeSight, SolarWinds and Advanced Monitoring Agent• Identified and implemented efficient printing solution reducing printing costs and paper wastage saving the company over $100,000 per annum• Executed Data Centre Consolidation project assignments• Conducted Server Vulnerability Management to ensure systems were compliant Show less

Serviced the technical needs of up to 15 businesses, maintaining their servers and network requirements. This included Cloud solutions and managed in-house services such as backup.• Conducted end-to-end server provisioning including Small Business Servers• Managed Cloud services such as Citrix published applications, mail, antivirus solutions and customised inventory solutions• Patched systems and services to ensure they were protected• Configured and administered backup systems… Show more Serviced the technical needs of up to 15 businesses, maintaining their servers and network requirements. This included Cloud solutions and managed in-house services such as backup.• Conducted end-to-end server provisioning including Small Business Servers• Managed Cloud services such as Citrix published applications, mail, antivirus solutions and customised inventory solutions• Patched systems and services to ensure they were protected• Configured and administered backup systems such as Backup Exec System Recovery, Symantec Backup Exec, PeerSync and Ahsay to ensure business continuity• Configured and deployed network installations of Microsoft Office 2007 systems Show less

Initially contracted to develop and implement an efficient companywide printing solution. Then joined the Infrastructure Support team to manage and service the server fleet, company services and network.• Developed and deployed Konica Minolta printing solution to all national and international stakeholders• Cancelled unused ISDN lines and assisted Optus with consolidating and porting numbers saving the company $20,000 per annum • Identified cost savings by classifying consolidation… Show more Initially contracted to develop and implement an efficient companywide printing solution. Then joined the Infrastructure Support team to manage and service the server fleet, company services and network.• Developed and deployed Konica Minolta printing solution to all national and international stakeholders• Cancelled unused ISDN lines and assisted Optus with consolidating and porting numbers saving the company $20,000 per annum • Identified cost savings by classifying consolidation opportunities• Performed BAU activity administering the LAN, WAN, Security, VoIP, mail and Internet Show less

Systems Administrator• Managed and administered server and network environment• Implemented Citrix as the desktop solution while part of the Operations team• Conducted end-to-end Citrix Presentation Server provisioning• Packaged and published applications to meet business requirementsTeam Leader (IT Support)• Managed a team of up to 7 service desk agents and second level engineers• Developed the service desk processes by implemented ITIL ideologies to improve… Show more Systems Administrator• Managed and administered server and network environment• Implemented Citrix as the desktop solution while part of the Operations team• Conducted end-to-end Citrix Presentation Server provisioning• Packaged and published applications to meet business requirementsTeam Leader (IT Support)• Managed a team of up to 7 service desk agents and second level engineers• Developed the service desk processes by implemented ITIL ideologies to improve Customer Service and delivery• Assisted with aligning IT goals with the business’s needsService Desk• Took support calls and escalated to second and third level support groups when required• Created a framework to deal with Problems and Incidents to streamline the support process and improve response times Show less