John W. Email & Phone Number

Santa Clara, California, US

Responsible for IT services and technology for the US and EMEA.Responsible for facilities across the US.Never gonna give you up.

Santa Clara, California, US

Responsible for IT technology and services for the US and EMEA.

House photographer for several venues/promoters.Freelance work elsewhere.Never gonna let you down.

Santa Clara, CA, US

Global head of iT.Managed several office builds, both facilities and IT.Managed a leased office portfolio.Helped to implement several new technology solutions like AD auth, SSO, VPN, etc.Took the IT team and technology from fast-growth start-up through company sale.Managed multiple contractors and vendors.Helped to grow and manage the company's culture.

Santa Clara, CA, US

• Lead IT team responsible for implementation and management of information technology and facilities.
• Responsible for the daily operations and administration of IT infrastructure and help desk
• Grew the IT team from scratch
• Built three offices and two office expansions

• In between gigs whoopping IT into shape I have been a pirate captain. The high seas and quest for treasure has kept my interest over the years. There is nothing like the life of a swashbuckling sailor. The financial.
• Built a strong crew
• Had less than a 5% scurvy rate
• Took the fleet from one frigate to three galleons and one corvette for short, fast maneuvers
• Never gonna make you cry.

San Francisco, California, US

• Lead IT team responsible for implementation and management of information technology and telecommunications needs for all corporate offices and users.
• Responsible for the daily operations and administration of IT personnel, help desk, systems, and networks
• Responsible for video conference/conference room technology
• Manage vendor relationships
• Setup four new offices and one expansion (helped to decom three offices)
• Never gonna say goodbye

San Francisco, California, US

• Built a strong IT team
• Responsible for the design and build of a solid, multi-location IT infrastructure
• Triage tickets and break through progress blockers
• Never gonna tell a lie and hurt you

• Consulting for various clients, mostly non-profit.
• Building networks
• Setting up systems and infrastructure
• Controlling spending and working within tight budgets
• Managing SaaS applications
• Project management

Delray Beach, Florida, US

• Lead Corporate IT teams responsible for implementation and management of information technology and telecommunications needs for five offices and all corporate users.
• Responsible for the daily operations and administration of IT personnel, help desk, systems, and networks
• Provide solutions to meet the complex needs and business objectives of the company
• Sarbanes-Oxley / PCI audit and compliance
• Helped to build the Oracle environment for a payment processor and ramp up the database team to support it

Delray Beach, Florida, US

I lead the team responsible for a large installation of databases including MySQL and Oracle. Also managed the team of network engineers responsible for a large-scale 10G network.

San Jose, CA, US

• Managed operations engineering team responsible for implementation of operations standards through development, and to transition product releases from the development group to the deployment operations group.
• Grew the team from eight to 12 and spun up a business analytics team
• Coordinated infrastructure (DNS, LDAP, cfengine, etc)
• Managed business analytics team whose charter was capacity management service / system monitoring with Nagios and Cacti, and writing tools.
• Worked as a Technical Leader on several initiatives around process development and team development

Herndon, VA, US

• Managed Systems Operations group for large scale (250k+ domain), patented, clustered / hive-hosted SaaS provider.
• Managed three teams who built and maintained the production Unix / Windows / Storage / Network environment running Solaris, Linux, FreeBSD, and Windows Server.
• Built and managed the development lab and local office desktop environment.
• Handled project management for the team, as well as key initiatives for the business unit.
• Collaborated with XO Abuse team to handle subpoenas from law enforcement to collect and analyze data useful for investigation and prosecution.
• Budgeting and negotiation with multiple vendors for hardware and support contract procurement.

Herndon, VA, US

• Planned and executed special projects for patented, clustered / hive-hosted SaaS platform, and maintained on-call support.
• Assumed responsibility for costly, proprietary monitoring system and replaced it with a simple, open source based monitoring platform for the collocation customers across three data centers.
• Wrote and updated system tools
• Managed remote team of systems administrators responsible for maintaining a legacy Windows NT and LAMP based web / email hosting platform.

Herndon, VA, US

• Built and provided support (including 24/7 on call) for the infrastructure behind a large-scale, patented, Solaris anchored, clustered / hive-hosting (pre cloud) platform.
• Performed all levels of hardware and software support for several hundred Sun, HP, and white box servers and a Network Appliance storage environment.
• Project managed customer migrations on and off platform, and managed, through decommissioning, legacy LAMP based, SaaS platforms acquired through several acquisitions.
• Global IRC administrator on EFNet, admin on Concentric.net server
• Resolved problems escalated from L3 and executive support teams
• Collaborated with Abuse team at XO answering subpoenas to collect account and log data to provide to law enforcement for investigation and prosecution of various criminal activities.

Herndon, VA, US

Provided tier-one and two technical support for dial-up Internet access and an early SaaS/PaaS clustered/hive-hosted web servicers platform.

Coaching: The Indispensable Leadership Skill

Bible/Biblical Studies

Windows 200 Advanced Server Administration

Physical Therapy