Vice President
CurrentSite leader responsible for 500+ call center employees engaged in sales and mobile activations.
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@charter.com
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3 phones found area 210 and 855
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LinkedIn matched
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John Weger is listed as Vice President at Charter Communications, a with 25355 employees, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at charter.com, phone signal with area code 210, 855, and a matched LinkedIn profile for John Weger.
John Weger previously worked as Director at T-Mobile and Associate Director at T-Mobile. John Weger holds Bs, Business from Baker University.
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AeroLeads found 1 current-domain work email signal for John Weger. Compare company email patterns before reaching out.
I am a Dynamic Call Center Director with 20+ years experience delivering Game-Changing Customer Service that drives brand loyalty and company revenueI am an exceptional communicator with energizing presentation skills that can clearly connect the dots between company strategy and day to day tactical execution for optimal metrics results. I excel at creating a Front-Line First winning culture by:- Establishing clear identity, vision and rules of engagement - Executing with excellence by inspecting what is expected - Having Fun!!!I have diversified experience which spans across inbound/ outbound call center operations, sales and service, client services, customer retention and project management. I am driven to lead large teams through strategic planning, change implementation and problem resolution in an effort to maximize customer and employee satisfaction.Core Competencies include:- Leadership / Communication - Problem resolution- Change implementation- Cross-Channel communication- Customer retention- Client account management- Community outreach- P&L management- Employee relations- Strategic planning- Project management- Project planning- Performance evaluations- Sales (inbound / outbound)- Staffing retention programs- Team building- Outsourcing- Customer oriented- Operations management- Team leadership
Listed skills include Call Centers, Telecommunications, Customer Experience, Customer Service, and 19 others.
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A career timeline built from the work history available for this profile.
Maitland, Florida, United States
Site leader responsible for 500+ call center employees engaged in sales and mobile activations.
Managed operations for an 800 seat call centerLead efforts for staffing, instruction, hiring, firing, scheduling, budgets, forecasting, coaching, development so that customers, employees and owners needs are metSelected accomplishments:- Recognized as 'Winner's Circle Champion' for producing a Top Performing Retention call center by consistently exceeding operational performance measurements- Implemented a front-line first culture which allowed the site to be recognized as one of 'Oregon's Best Places to Work' for 6 years- Reduced annualized attrition from 91% to 50% within a year by analyzing key trends and implementing improvements to recruiting, hiring, training andon-boarding into production
Ft Lauderdale, Fl
Lead day to day operations including overall customer satisfaction for General Care and Retention line's of businessManage team of 6 Operations Managers and 630 CSRsSelected accomplishments:- Two time 'Winner's Circle Champion' recognizing Ft. Lauderdale as a Top Performing Site b exceeding key performance indicators- Exceeded Customer Satisfaction metrics (VOC, One Call Resolution and Quality) which led to multiple JDP wins for T-Mobile- Recognized as one of Florida's 'Best Places to Work' by fostering a fun-winning culture
Lenexa, Ks
Manage day to day operaions of a specialized group of sales and service reps and collections associates assuring team, individual and department goals, revenue goals, productivity goals and collections loss goals are met
Leavenworth, Kansas
Managed operations and client services for a 500 seat outsourcing call centerLead client service management team, as well as operational execution for all inbound and outbound sales and service campaigns.
Miami/Fort Lauderdale Area
Managed client relationships and operational execution for inbound and outbound sales and service campaigns across multiple sites.
Dallas/Fort Worth Area
Started call center career as an award winning outbound sales rep and eventually grew into Operations/ Client Services Management for ATC's largest client.
Other employees you can reach at charter.com. View company contacts for 25355 employees →
Shruthi S
Colleague at Charter CommunicationsEllicott City, Maryland, United States
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Devyn Robinson
Colleague at Charter CommunicationsSan Antonio, Texas, United States
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Michael Drishpon
Colleague at Charter CommunicationsBroomfield, Colorado, United States
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Dustin Haines
Colleague at Charter CommunicationsCincinnati Metropolitan Area, United States
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Ahamed Bathirudeen Sadapillai Mohamed Kajamohideen
Colleague at Charter CommunicationsMaryland Heights, Missouri, United States
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Rebecca Moser
Colleague at Charter CommunicationsSt Louis, Missouri, United States
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Dastan Bauyrzhan
Colleague at Charter CommunicationsFairfax, Virginia, United States
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Chloe Yereance
Colleague at Charter CommunicationsSan Antonio, Texas Metropolitan Area, United States
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Azad Charter
Colleague at Charter CommunicationsEnglewood, Colorado, United States
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Tacara Moore
Colleague at Charter CommunicationsNewark, Ohio, United States
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Quick answers generated from the profile data available on this page.
John Weger works for Charter Communications.
John Weger is listed as Vice President at Charter Communications.
AeroLeads has found 1 work email signal at @charter.com for John Weger at Charter Communications.
AeroLeads has found 3 phone signal(s) with area code 210, 855 for John Weger at Charter Communications.
John Weger is based in San Antonio, Texas Metropolitan Area, United States while working with Charter Communications.
John Weger has worked for Charter Communications, T-Mobile, Alliance Data, Protocol, and Prc, Llc.
John Weger's colleagues at Charter Communications include Shruthi S, Devyn Robinson, Michael Drishpon, Dustin Haines, and Ahamed Bathirudeen Sadapillai Mohamed Kajamohideen.
You can use AeroLeads to view verified contact signals for John Weger at Charter Communications, including work email, phone, and LinkedIn data when available.
John Weger holds Bs, Business from Baker University.
John Weger is listed with skills including Call Centers, Telecommunications, Customer Experience, Customer Service, Customer Satisfaction, Vendor Management, Team Leadership, and Customer Retention.
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