John Goodwin Email & Phone Number

Phoenix, Arizona Area

Phoenix, Arizona Area

Developing and initiating marketing strategies in order to target key customers to grow the existing customer base as well as expanding the depth and breadth of the products and services that we supply to our existing clientele.KEY ACCOMPLISHMENTS:• Researched and developed the targeted customer base. • Oversaw CRM software development and implementation.• Researched and added additional product lines to increase our capabilities to serve our customers.• Consult with customers involving office equipment, phone systems, IT managed services & software.

Chandler, Az

Developed and implemented strategic repositioning within the sales department, attaining 100% growth with minimal labor expenditures leading to a rapid promotion to the Sales Operations Management position. Provided exemplary project management expertise of large multi-site installations, while accomplishing normal scheduled production. KEY ACCOMPLISHMENTS:• Initiated a training program for new and experienced sales personnel, increasing productivity and direction. • Oversaw CRM software development, offering training for all ITG employees. • Engineered and hosted a new phone system throughout ITG, monitoring progress and efficiency. • Established a customer analysis and reporting system to identify cross marketing opportunities for additional products. • Designed sales order process for optimum operation and management. • Provided pricing and product analysis, developing presentations for major account solutions and bids. • Analyzed and developed forecasts to provide accurate sales estimates for senior management and stakeholders.• Researched and identified potential customers.

Phoenix, Az

Pursued target markets to develop specialty areas through tenacious research and assessments, increasing client base and sales. Designed marketing materials for events, clients, mailings, and door-to-door cold calling. KEY ACCOMPLISHMENTS:• Collaborated with other companies with target customer bases in an effort to reduce marketing costs, and increase visibility. • Evaluated potential vendors for preferred list, service capabilities, costs, and efficiency.

Tempe, Az

Devised interdepartmental promotional programs that achieved customer retention, loyalty, and growth. KEY ACCOMPLISHMENTS:• Executed the senior sales mentoring program to motivate and improve new sales representative's retention and success.• Provided extensive account development, monitoring, management, and retention.

Initiated all account development, management, and retention solutions, related to customers and personnel. KEY ACCOMPLISHMENTS:• Developed, implemented and designed more effective proposal and presentation formats.

Tempe, Az

Dispensed all recruitment, training, and management of sales teams within multiple business locations, continuously revising and upgrading the training programs to accommodate new and experienced sales representatives. KEY ACCOMPLISHMENTS:• Examined and reviewed forecasts for accuracy, researching data for more effective calculations for senior management. • Directed all sales operations in business locations within Arizona and California. • Developed lasting and loyal partnerships with local event companies, achieving customer retention, programs, and charity events dedicated to pursuing new opportunities. • Reviewed monthly and quarterly performance for accurate inventory management, forecasting, and future projections. • Located and researched new potential customers for further evaluations.

Tempe, Az

• Evaluated current and potential vendors and product line for specialty products program• Developed a customer satisfaction and retention program to expand offerings and retain customers• Created training/networking events to increase the system value to current & potential customers• Researched and determined best fit vertical markets for most effective sales marketing• Market and systems analysis of key competitive advantages• Developed and implemented specialty products department from existing and new product groups• Marketplace analysis and implementation of equipment, service and supplies pricing structures

Bachelor Of Science, Human Resources Management

Education record