Tutor and Lab Demonstrator for:1002MSC - Intro to Biomedical Data Analysis 1014MSC - Cells, Tissues & Regulation

Duty Manager / Supervisor (Jan 2021 to current) at Southport Officeworks. Part-Time Team Member of Print & Copy Department from July 2019 to December 2020 at Southport Officeworks. Part time Team Member of Replenishment from 2017 - June 2019 at Lismore Officeworks. • Interacting with customers in a fast paced environment requiring excellent organisation, multitasking, precision and accuracy to meet and exceed customer's expectations; building loyalty and long-term relationships.• Interacting with diverse demographic of customers to increase social skills and communication.• Encouraging innovation and implementing ideas of colleagues with company fundraisers for multiple organisations: Daniel Mordcombe Foundation, Australian Literacy and Numeracy Foundation, The Smith Family Appeal, and Animal Welfare League.• Promoting a safe working environment with respect to hazards, unsafe workplace issues and any injuries as my role on the Stay Safe Team, Site Emergency Team, and Site First Aiders.• Promoting learning environment to confidently up-skill colleagues to drive customer service satisfaction.• Receiving and processing payments, managing point-of-sale enquiries with refunds, repair or replacements.• Service leading POS and Print & Copy during peak trading season through managing team, organising work flow, managing flow of customers, underpromising and overdelivering to exceed customer expectations with online orders, and ensuring all KPIs are met/exceeded.• Entrusted to solely close the store and oversee and shift supervise multiple departments to ensure daily goals are accomplished and successful open to the next business day.• Ensuring stock integrity is accurate by analysing stock movements, and generating and actioning reports, to a standard that meets audit requirement.

Medical Typist responsible for ensuring all patient consults accurately transcribed, attentive to medical terminology (focussed in clinical neuropsychology), liaise with medical staff. Familiar with MedicalObjects software to upload transcribed correspondence.