John W. Malone
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John W. Malone Email & Phone Number

Management consultant and operations leader implementing strategic change programs and improving performance | organizational change management | organization development | project management | business development at Centric Consulting
Location: Naperville, Illinois, United States 9 work roles 2 schools
1 work email found @centricconsulting.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Management consultant and operations leader implementing strategic change programs and improving performance | organizational change management | organization development | project management | business development
Location
Naperville, Illinois, United States
Company size

Who is John W. Malone? Overview

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Quick answer

John W. Malone is listed as Management consultant and operations leader implementing strategic change programs and improving performance | organizational change management | organization development | project management | business development at Centric Consulting, a company with 879 employees, based in Naperville, Illinois, United States. AeroLeads shows a work email signal at centricconsulting.com and a matched LinkedIn profile for John W. Malone.

John W. Malone previously worked as Senior Manager - National People and Change Practice at Centric Consulting and Principal Consultant (Contract) at Lumina Health Partners. John W. Malone holds Bachelor, Industrial And Operations Engineering from University Of Michigan.

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{first_initial}{last}@centricconsulting.com
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Profile bio

About John W. Malone

I am a change management consultant and operations leader working with clients to improve performance and achieve strategic goals. I have served dozens of leadership teams as both an internal and external management consultant as well as an operations leader and interim leader across multiple industries. I have extensive experience leading change project teams and direct reports. I enjoy supporting business development and sales through thought leadership, client presentations, proposal writing and add-on services. My passion is developing and activating strategic change programs to improve client performance. Projects typically achieve an estimated 90% of contracted objectives on time and on budget. Depending on the type of assignment, clients typically realize at least a 3 to 1 return on investment as measured by increased revenue and reduced cost.With an undergrad degree in industrial engineering and a master's in organization development, I bring a holistic approach to business challenges. This involves emphasizing both the technical elements of change (e.g., analytics and process improvement) along with the human elements (e.g., organization and behavior change). I love the challenge of managing the people aspects of change including defining and facilitating behavior change with science-based best practices.In addition to significant healthcare industry experience, including a 3-year assignment with Ernst & Young in the UK, I have held leadership positions in the insurance and professional services industries including responsibility for global leadership development processes. Additionally, I have consulted across multiple industries including manufacturing, utilities, and aerospace and defense.I enjoy writing and speaking, and offer thought leadership through articles and blog posts, as well as participating in podcasts and webinars (see Publications section below for links to over a dozen published works). Recently served as an executive session panelist at the American Society of Health Care Human Resources Administration annual conference.Specialties:- Organizational Change Management (OCM)- OCM Methodologies and Tools- Change Measurement and Analytics- Change Team Management- Change Management Coaching- Organization Development- Communications- Program and Project Management- Process Improvement and Productivity- Performance Improvement- Business Development and Proposal Writing- Talent Management- Employee Engagement- Succession and Workforce Planning- HR Generalist Experience

Listed skills include Change Management, Management, Leadership, Organizational Design, and 29 others.

Current workplace

John W. Malone's current company

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Centric Consulting
Centric Consulting
Management consultant and operations leader implementing strategic change programs and improving performance | organizational change management | organization development | project management | business development
dayton, ohio, united states
Employees
879
AeroLeads page
9 roles · 41 years

John W. Malone work experience

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Senior Manager - National People And Change Practice

Current

Naperville, Illinois, United States

Senior Manager leading strategic organizational change management consulting services. Responsibilities include client service delivery, client and project team management, and business development.Led the development of the organizational change management strategy and activation plan for the transformation and migration of all data assets from on.

Oct 2022 - Present

Principal Consultant (Contract)

Naperville, Illinois, United States

  • Served as both a management consultant and interim leader implementing strategic change and performance improvement programs for health systems and physician groups. Approach included listening, developing the change.
  • Served part-time as the Interim Care Management Director and Payer Liaison for a private surgical hospital in Texas. Implementing credentialing and operations process improvements. Facilitated working sessions with.
  • Interim Chief Data Officer for 3-hospital system in the northeast. Utilized best practices in change management to build new data management and analytics organization. Improved quality, cost and revenue analytics.
  • Project manager for multiple revenue cycle performance improvement projects. Identified over $2.6M in coding holds, a 72% reduction, resulting in $1M in improved cash flow for a large, employed physician practice in.
  • Program manager for the development of a new cardiovascular service line strategy for a leading national ambulatory surgery center organization. Built the vision, selected pilots, forecasted volumes and reimbursement.
  • Interim Director of Population Health for a large university health system in the Midwest. Responsibilities included Chief of Staff functions for Care Network President, supporting the Clinically Integrated Network.
Mar 2018 - Sep 2022

Senior Manager

Greater Chicago Area

  • Served as an engagement leader for care management analytics and transformation services focusing on identifying and reducing clinical and operational variation.
  • Managed development of new analytics platform designed to identify and reduce clinical variation. Developed vision and requirements and managed development vendor. Implemented platform for a 2-hospital system on the.
  • Supported Nursing Leadership at a major teaching hospital in the northwest to identify and implement new behavior in the nursing organization in support of a system-wide culture shift towards efficiency and productivity.
Jan 2016 - Mar 2018

Vice President

Greater Chicago Area

Sold and delivered Care Management Transformation and Clinical Redesign consulting services to improve clinical outcomes and reduce costs for hospitals and hospital systems. Utilizing advanced clinical analytics, end-to-end redesign of clinical processes and effective change management, I ensured clients were able to meet the increasing demand to.

Jan 2016 - Jul 2017

Partner

Greater Chicago Area

Co-founder and Partner of healthcare analytics and performance improvement firm focused on reducing clinical variation to improve hospital quality and financial outcomes. Created new business model combining variation metrics with organization transformation and physician behavior change. Achieved exclusive endorsement from the American Hospital.

Aug 2009 - Dec 2015

Talent Program Manager And Hr Advisor

Greater Chicago Area

Global Program Manager for high potential and leadership development programs for 2000 leaders in the HR Outsourcing business. HR Generalist for Operations Group with 4000 associates in North America and India.Led 15-person team transforming end-to-end processes impacting engagement of 2300 customer service representatives. Changed acquisition, assessment.

Aug 2005 - Apr 2009

Founder, Change Management Consultant

Ebusiness Change, Inc

Greater Chicago Area

Independent organization development and change management consultant. Co-led teams responsible for organizational change in support of multi-year effort to implement new enterprise-wide PeopleSoft financials. Clients included Exelon, Humana, Primavera and Hewitt Associates.

2000 - 2005 ~5 yrs

Senior Manager (Avp)

Greater Chicago Area

Identified, staffed and led over 20 internal and external consultants supporting various change management and people strategy programs. Developed comprehensive people strategy for commercial insurance division.

1997 - 2000 ~3 yrs

Senior Manager

Chicago, London, Cleveland

Participated on team that developed E&Y’s Organizational Change Management services. Developed methodology and tools, and trained over 500 consultants throughout the US. Team sales of $12 million to provide services to Ford (North America and Europe), Eaton, American Express and Samsung (Korea).Provided benefits realization and business planning services.

1985 - 1997 ~12 yrs
Team & coworkers

Colleagues at Centric Consulting

Other employees you can reach at centricconsulting.com. View company contacts for 879 employees →

2 education records

John W. Malone education

Bachelor, Industrial And Operations Engineering

Activities and Societies: American Institute of Industrial Engineers Michigan Student Assembly Vulcans

FAQ

Frequently asked questions about John W. Malone

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What company does John W. Malone work for?

John W. Malone works for Centric Consulting.

What is John W. Malone's role at Centric Consulting?

John W. Malone is listed as Management consultant and operations leader implementing strategic change programs and improving performance | organizational change management | organization development | project management | business development at Centric Consulting.

What is John W. Malone's email address?

AeroLeads has found 1 work email signal at @centricconsulting.com for John W. Malone at Centric Consulting.

Where is John W. Malone based?

John W. Malone is based in Naperville, Illinois, United States while working with Centric Consulting.

What companies has John W. Malone worked for?

John W. Malone has worked for Centric Consulting, Lumina Health Partners, Ge Healthcare Camden Group, Novia Strategies, and Verras Heathcare International.

Who are John W. Malone's colleagues at Centric Consulting?

John W. Malone's colleagues at Centric Consulting include Emily Kemp, Robert Rapier, Madhavaram Pedarla, Akanksha Singh, and Praveen Sharma.

How can I contact John W. Malone?

You can use AeroLeads to view verified contact signals for John W. Malone at Centric Consulting, including work email, phone, and LinkedIn data when available.

What schools did John W. Malone attend?

John W. Malone holds Bachelor, Industrial And Operations Engineering from University Of Michigan.

What skills is John W. Malone known for?

John W. Malone is listed with skills including Change Management, Management, Leadership, Organizational Design, Talent Management, Performance Management, Program Management, and Human Resources.

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