• Provide effective administrative and technical support functions for all issues on IT systems for engineering and manufacturing environments for both internal and customer systems.• Successfully administer all server and workstation systems, Active Directory Domain, Exchange Services, maintain system security. Extensive use of VMware Vsphere supporting a multi-server environment.• Develop and efficiently deploy internal and customer systems• Manage service contracts and maintain… Show more • Provide effective administrative and technical support functions for all issues on IT systems for engineering and manufacturing environments for both internal and customer systems.• Successfully administer all server and workstation systems, Active Directory Domain, Exchange Services, maintain system security. Extensive use of VMware Vsphere supporting a multi-server environment.• Develop and efficiently deploy internal and customer systems• Manage service contracts and maintain required software licensing for enterprise• Excellent record of identifying system deficiencies and implementing new technologies to resolve issues. Show less

Provide excellent technical support functions for all system issues to end users in office, engineering and manufacturing environment. Research and troubleshoot customer issues drawing on extensive IT skills, tools and resources. Follow procedures and processes for acknowledging and closing service requests. Comply with Service Level Agreement standards. Engage other tiers of support for collaboration

Ensured proper operation and connectivity of systems to the SIPRNET LAN/WAN. Achieved and maintained 100 percent compliance with all software updates and security standards.Manage IP network addresses for the entire classified network of over 100 systems assuring efficient useCreated and maintained user accounts in compliance with security policies and procedures in a timely manner. Performed system maintenance, routine maintenance and system upgrades, receiving accolades from… Show more Ensured proper operation and connectivity of systems to the SIPRNET LAN/WAN. Achieved and maintained 100 percent compliance with all software updates and security standards.Manage IP network addresses for the entire classified network of over 100 systems assuring efficient useCreated and maintained user accounts in compliance with security policies and procedures in a timely manner. Performed system maintenance, routine maintenance and system upgrades, receiving accolades from customers and management for timeliness, coordination and level of compliance with directives.Actively managed certification/accreditation and risk analysis of systems ensuring compliance with policy.Planned and implemented technology upgrade strategies including network and workstation inventories.Demonstrated professional commitment by consistently meeting all system and software migration deadlines. Successfully implemented upgrade to higher bandwidth circuit in support of Predator Unmanned Aerial Vehicle mission. This required a complete changeover in cryptological hardware and network configuration. Show less

Provided Support for corporate MRP system. Converted 100+ PC network from a single NetWare 3.12 server to Multiple Server NT 4.0 and NetWare 4.11 Network, alleviating scalability and functionality problems. Managed upgrade of all workstation hardware from 486 to Pentium technology. Brought World Wide Web access and e-mail to desktops company-wide. Trained and supported 100+ users on Microsoft Office suite.

Converted entire company of 40+ users from a UNIX based terminal environment to a Windows ‘95/Windows NT Server Client/Server PC LAN. Consistently received outstanding achievement recognition. Performed system administration and hardware/software/networking technical support for multiple PC and UNIX based systems supporting accounting, marketing, engineering, analytical laboratory and office productivity functions. Worked on development of Laboratory Information Management System and Informix… Show more Converted entire company of 40+ users from a UNIX based terminal environment to a Windows ‘95/Windows NT Server Client/Server PC LAN. Consistently received outstanding achievement recognition. Performed system administration and hardware/software/networking technical support for multiple PC and UNIX based systems supporting accounting, marketing, engineering, analytical laboratory and office productivity functions. Worked on development of Laboratory Information Management System and Informix SQL query and report writing and database development. Show less

Supervised and trained staff and managed network of over 1000 terminals on UNISYS 2200/400 Mainframe systems. Operations of Mainframe Computer System. Rapidly promoted to positions of responsibility. Recognized as a Professional Performer by Major Command Inspector General for excellence in management of staff, programs, and resources.