John W. Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Prepares products to be shipped to other stores and customers’ homes.Uses established safety guidelines while operating store equipment.Completes daily replenishment to ensure product is fully stocked on the sales floor.Provide excellent customer service skills to every customer every time.Ensures products are properly secured to reduce loss and eliminate hazards to team members and customers.Processes online orders and assists customers and other employees with in-store product pickup.Prepares merchandise and displays to ensure customers can see what’s possible and purchase products without delay.Receives, ships, and records store inventory.

Greater Pittsburgh Area

Answer incoming call requests by customers. Handle the resolving of delivery issues, customer service concerns, inventory inquiries, and many other topics. Having worked for Best Buy for 10+ years, this position requires knowledge in just about every department store wide.

Pittsburgh, Pa

Responsible for any incoming sales or marketing inquiries via phone calls. Also over look various industry specific demonstrations for various prospects.

Pittsburgh, Pennsylvania

Provide Tier One tech support. Handling incoming support calls, emails, and feature requests from customers. Getting to know our customers on a first-name basis and being their advocate within TrackAbout. Helping new and existing customers with software projects including Custom Report building and Custom App configuration. Also assist in creating technical documentation for both internal references and customer facing.

Greater Pittsburgh Area

Consulted with clients about their technology concerns and questions. Attention to details is key in listening to the client about why they are there so that the repair agents can pinpoint and fix whatever may be wrong with the system. Technical knowledge and the ability to interact with the client are skills that will help one succeed in this position. Assisting sales associates with determining which products and services would be needed for their specific situation.

Moon Township, Pa

Assisted the Product Manager and Director in various website improvements and additions. Focused on working with the Merchandising and Planning organizations and supporting their vision for the future desktop site. Also responsible for various support functions needed to achieve company goals. Supported the Product Manager with the development of line plans, financial models, competitive & customer research. Collaborated with E-commerce and Customer Service Representatives to deliver best in class customer experience. Communicated with factories and PD counterparts (Product Manager, Industrial Design, Graphic Design, Brand Management, Hong Kong Office, Vendors, Transportation, Vendor Relations, and Finance) to execute development process and enhance the Merchandising partnership. Coordinated meetings with merchant partners through preparing agendas, meeting rooms, documentation (milestone books, reports, etc) and recaps.

665 Route 18, Burgettstown, Pa 15021

I have worked in many various positions at this location. I have been a cashier, parked cars in the general parking lots, parked cars in speciality lots (Handicap, VIP, Premium, etc.), and mostly other customer service driven positions.

Moon Township, Pa

As the customers’ first point of contact, I was the friendly voice of Apple, providing world-class customer service, troubleshooting, and support. Listen to the customers and use my expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people. As an iTunes Advisor, I supported a variety of customers including end users and educational institutions. Provide excellent customer service, diagnose issues, and handle account and product questions. Resolved issues typically focused around specific product segments addressing both hardware and software issues. Was responsible for reporting/escalating issues and problems through appropriate channels.

On Campus

Ensured an appropriate atmosphere conducive to positive student needs, as well as providing programming to increase students’ satisfaction with the residence hall experience. Oversees around 30-50 residents a year.

Bachelor Of Science (Bs), Management Information Systems, General

Bachelor Of Arts (Ba), Digital Media Arts

Activities and Societies: AIS, Residence Life, and Mascot