Joice Souza Email and Phone Number

Passionate about agile culture and dedicated to applying its transformative advantages in the corporate environment. With over 15 years of experience in administrative departments, procurement, team management, and a solid foundation in tourism, my diverse journey has enabled me to develop effective communication skills and servant leadership. I am specializing in agile methodologies such as Scrum, Kanban, and Lean, committed to promoting continuous improvement, facilitating agile rituals, and eliminating waste. With knowledge of productivity and quality metrics, I am ready to contribute to the success of agile projects and teams.💡 Qualifications Summary:◾ Effective communication across hierarchical levels and areas.◾ Proficiency in agile frameworks and methodologies like Scrum, Kanban, and Lean.◾ Servant leadership within the team and organization, focusing on continuous improvement.◾ Leadership and negotiation skills, promoting cooperation among team members and self-organization.◾ Removal of impediments impacting planned objectives.◾ Expertise in product backlog prioritization techniques, emphasizing customer value delivery.◾ Experience in process mapping and optimization, applying waste reduction and elimination techniques.◾ Facilitation of team ceremonies and rituals: Daily Meeting, Delivery Planning, Risk Review, Service Request Review (upstream), Replenishment Meeting, Service Risk Review, Planning, Review, Refinement, and Retrospectives.◾ Proficiency in productivity, quality, and efficacy metrics (CFD – Cumulative Flow Diagram, Lead Time, Cycle Time, throughput, flow efficiency).Tools: Teams, Sharepoint, One Drive, Forms, Planner. Basic Office Suite: (Outlook, Excel, PowerPoint, and Word). Power BI, Miro, Jira, Trello, Slack, Azure DevOps.Key: Agile | Lean | Kanban | Projects | Scrum | KPI | Agile Metrics | Facilitation | Management 3.0 | Continuous Improvement | Projects | ProductsI'm seeking opportunities to apply my agile culture experience in new contexts and challenges.