Joice Souza Email & Phone Number

Passionate about agile culture and dedicated to applying its transformative advantages in the corporate environment. With over 15 years of experience in administrative departments, procurement, team management, and a solid foundation in tourism, my diverse journey has enabled me to develop effective communication skills and servant leadership. I am specializing in agile methodologies such as Scrum, Kanban, and Lean, committed to promoting continuous improvement, facilitating agile rituals, and eliminating waste. With knowledge of productivity and quality metrics, I am ready to contribute to the success of agile projects and teams.💡 Qualifications Summary:◾ Effective communication across hierarchical levels and areas.◾ Proficiency in agile frameworks and methodologies like Scrum, Kanban, and Lean.◾ Servant leadership within the team and organization, focusing on continuous improvement.◾ Leadership and negotiation skills, promoting cooperation among team members and self-organization.◾ Removal of impediments impacting planned objectives.◾ Expertise in product backlog prioritization techniques, emphasizing customer value delivery.◾ Experience in process mapping and optimization, applying waste reduction and elimination techniques.◾ Facilitation of team ceremonies and rituals: Daily Meeting, Delivery Planning, Risk Review, Service Request Review (upstream), Replenishment Meeting, Service Risk Review, Planning, Review, Refinement, and Retrospectives.◾ Proficiency in productivity, quality, and efficacy metrics (CFD – Cumulative Flow Diagram, Lead Time, Cycle Time, throughput, flow efficiency).Tools: Teams, Sharepoint, One Drive, Forms, Planner. Basic Office Suite: (Outlook, Excel, PowerPoint, and Word). Power BI, Miro, Jira, Trello, Slack, Azure DevOps.Key: Agile | Lean | Kanban | Projects | Scrum | KPI | Agile Metrics | Facilitation | Management 3.0 | Continuous Improvement | Projects | ProductsI'm seeking opportunities to apply my agile culture experience in new contexts and challenges.

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