Joi Johnson Email & Phone Number

Euless, Tx, Us

Bedford, Tx

- Engages with community affiliates to establish and implement grassroots outreach programs in targeted neighborhoods. Includes logistics planning, scheduling, identifying target areas, training staff and volunteers, creating scripts, ordering and shipping materials, data collection, and other needs to ensure successful completion. - Educates communities by actively attending community presentations, outreach meetings, and partnership events to increase awareness and collaborative opportunities in the community.- Leads and coordinates legislative advocacy efforts with a focus on Black and/or Hispanic blood donor diversity and health equity.- Conducts and coordinates community outreach and advocacy education at local community events, concerts, health fairs, special events, etc.

Crowley, Louisiana, United States

• Managed employer-based wellness programs for assigned enterprise clients.• Central point of contact for all client-related activities while maintaining confidentiality of all members, providers, clients, and proprietary information. • Presented strategic guidance on best practices within the wellness industry based on corporate goals.• Facilitated monthly, quarterly, and annual meetings including aggregate reviews.• Worked collaboratively with internal, multidisciplinary teams and external consultants/brokers.

Southlake, Tx

• Primary point of contact/manager of employer-based (mid-size to extra-large clients and health plans) regarding group configuration and wellness/health contingent program needs.• Worked collaboratively with a multidisciplinary client team including IT, EDI, Finance, Sales, Program Solutions, Member Services, and Product Management to ensure operational client deliverables are met in a timely manner. • Identified risks, opportunities, and corrective actions associated with client configuration needs and operational deliverables.• Developed and documents client configuration action plans and workflows for assigned clients. • Balanced internal and external expectations with the objective to support efficient, cost-effective, scalable, and preferred practices. • Maintained confidentiality of all members, provider, client, and proprietary information. • Ensured service, support, teamwork, and efficiency achieves/exceeds company standards. • Created business correspondence via email, agendas, minutes, etc.

Southlake, Tx

•Managed employer based wellness programs while providing high level customer service to assigned accounts to support client retention and meet/exceed client expectations•Supported department goals and objectives set out by the department executive and worked to ensure results met/exceeded department practices and standards•Ensured timely and accurate key departmental and interdepartmental documentation of client interactions•Identified, understood, and resolved client issues, keeping department leadership abreast of issue status•Reacted to project adjustments and alterations promptly and efficiently while being flexible

Dallas, Tx

● Point of contact for all data related issues concerning wellness clients’ setup, programs, and file feeds. ● Conversed with clients and brokers daily while providing solutions to inquiries and requests. ● Completed audits of information to ensure accuracy. ● Managed multiple projects while explaining technical aspects of wellness program.

Fort Worth, Tx

● Responsible for preparing and analyzing individual client report packages and block of business results. ● Collected and prepared all wellness data queries for client specific aggregates.● Ensured all data was operationally accurate and appropriate for client distribution. ● Managed and maintained project management reporting timeline to verify which reports will be produced. ● Required constant usage of Microsoft Office Suite.

Jonesboro, Arkansas

•Created and implemented various physical and cognitive activities for mental health inpatients (Bipolar, Borderline Personality Disorder, Schizophrenia, etc.)•Developed comprehensive treatment plans and goals for all adult and geriatric patients in coordination with physicians and therapists•Performed and charted initial and post-admittance evaluations•Managed team of Mental Health Technicians that assisted with planned activities.

Bachelor’S Degree, Exercise Science

Bachelor Of Science, Exercise Science