Joji Jacob Email and Phone Number

• Proficient in swiftly ramping/ completing up projects with competent cross-functional skills and ensuring on time deliverables within pre-set cost parameters.• Experience in managing a global ICT infrastructure and in implementing and deploying an ERP solutions including applications development, infrastructure, web services, end-user training, adoption, operations and support• A proven track record of successful software development & implementations including 8 years of experience… Show more • Proficient in swiftly ramping/ completing up projects with competent cross-functional skills and ensuring on time deliverables within pre-set cost parameters.• Experience in managing a global ICT infrastructure and in implementing and deploying an ERP solutions including applications development, infrastructure, web services, end-user training, adoption, operations and support• A proven track record of successful software development & implementations including 8 years of experience as a Project Manager. Functional Expertise in Financial Management, Human Capital Management & Supply Chain Management.• Experience overseeing multi-function project teams with 25 team members including Developers, Business Analysts and Application Consultants• Proven leader with outstanding relationship building skills, strong communication abilities and exceptional emotional intelligence that excels in matrix and hierarchical structures Show less

• Project Objectives – Responsible to drive the development & implementation to achieve the project objectives defined in collaboration with Top Management Team.• Project Planning and Database Management – Define project scope and schedule while focusing on regular and timely delivery of value; Responsible for the design, maintenance and implementation of database management systems. Provide the technical expertise required for design and development of the organization’s database… Show more • Project Objectives – Responsible to drive the development & implementation to achieve the project objectives defined in collaboration with Top Management Team.• Project Planning and Database Management – Define project scope and schedule while focusing on regular and timely delivery of value; Responsible for the design, maintenance and implementation of database management systems. Provide the technical expertise required for design and development of the organization’s database environment; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects• Team Management – Assist in team performance while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members• Trust advisor – Support the Project Team in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance• Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project Management within the organization.• Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team Show less

• Oversees the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Manages software design, development and support processes. Streamlines the process to address end-user requests• Monitor, manage, maintain and administer the server environment including; Active Directory, Exchange, SQL database, ERP and CRM.• Prepare and monitor a disaster recovery, including backups of servers.• Provide repair and… Show more • Oversees the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Manages software design, development and support processes. Streamlines the process to address end-user requests• Monitor, manage, maintain and administer the server environment including; Active Directory, Exchange, SQL database, ERP and CRM.• Prepare and monitor a disaster recovery, including backups of servers.• Provide repair and upgrades for hardware, networks and software.• Install, setup, and maintain appropriate software on servers.• Responsible for coordinating the selection and purchase of equipment and support materials needed to reach organization goals.• Coordinate and provide in-service and hands-on training for staff for hardware and software applications as needed.• Ensures appropriate documentation for software development requests by end-users• Spearheading complete portfolio of projects including cost budgeting, planning and execution of programs; providing inputs on the project strategy, budget, policies and major issue resolutions.• Monitoring project progress and outstanding issues; ensuring the quality & timeliness of the deliverables; reporting on the project’s progress and escalating issues. Show less

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.• Improves systems by studying current practices; designing modifications.• Recommends controls by identifying problems; writing improved procedures.• Defines project requirements by identifying… Show more • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.• Improves systems by studying current practices; designing modifications.• Recommends controls by identifying problems; writing improved procedures.• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.• Maintains system protocols by writing and updating procedures.• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.• Maintains user confidence and protects operations by keeping information confidential.• Prepares technical reports by collecting, analyzing, and summarizing information and trends. Show less