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Jolene Thomas is listed as Desktop Support at Comet at TE Connectivity, a with 10 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at te.com and a matched LinkedIn profile for Jolene Thomas.
Jolene Thomas previously worked as Desktop Support at Te Connectivity and . at Fireeye. Jolene Thomas studied at Computer Training Academy.
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Jolene Thomas is a Desktop Support at Comet at TE Connectivity. Colleagues describe her as "Jolene provided excellent desk-top computing support to my team! She has extensive technical knowledge in all areas of enterprise desktop services, as wells being business savvy in internal processes required to “make things happen”. She is creative, proactive, and customer-focused. When Jolene promises, she delivers! I enjoyed working with Jolene. I would recommend her to any IT organization!", "Jolene's highly competent and proficient technical assistance always kept me on schedule and productive. Her customer-focus is well-recognized throughout our organization. She is an outstanding team leader, with great senior management potential.", and "Jolene has been providing excellent desktop computing support my team over the past few years. She was always cheerful and quick to react to questions/issues, provided options for new hardware and expedited the buying process so we were up and running as soon as possible. I'd thoroughly recommend her for any desktop services organization."
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A career timeline built from the work history available for this profile.
Galway, Ie
* Provide desktop and phone support for over 200 employee onsite.* Set-up accounts for new hires in AD.* Set-up and configured desktops and laptops for all new hires.* Set up Mobile device (IOS and Android) with email/ mobile iron and set-up VOIP desk phones.* Manage all printer and bar code scanner.* Manage McAfee ePolicy for encryption recovery and encryption users account.
Tech Support: Provide desktop and phone support for over 8,000 employee onsite as well as remote employee. My responsible for all aspects of user setup, user accounts, system patching, antivirus, system imaging, mobile services, video conference, printers, copiers, phone systems and general company hardware/software.Lead Support: Overseeing seven techs to ensure problems were documented, resolve or escalate issues in a timely, as well as provide support for all VIP’s. Also trained and managed 6 helpdesk techs.Hardware Lead: Assist/research all request for purchasing of technology equipment and software for customers in the company, Project Lead: The goal was to keep “Customer satisfaction #1”, by provide a central contact/escalation point for all customer and peer group issues with then the IT groups.
Installed software, set up and maintained servers, created user accounts, provided desktop and phone support to employees, and performed weekly back ups for Unix data.* Expanded user capability by managing replacement of obsolete printer and Exchange server * Improved reliability & synchronization by 100% through troubleshooting and resolving issues related to mail migration* Resolved 95% of remote access issues by providing 24x7 technical phone support to all executives* Improved quality and consistency of desktop/helpdesk support by documenting procedures and training new hires* Met training department's tight deadlines by setting up 35 PC's and 50 laptops for duel boot (NT/Linux)* Managed workloads and improved prioritization by tracking problems using remedy database
Hired as first helpdesk employee and developed overall vision for the department. Set-up and supervisedthe Helpdesk personnel and supported the LAN and WAN users.* Managed workloads and improved prioritization by designing and programming the database for tracking problems * Increased efficiency and consistency by training 300 new hires* Reduced costs by eliminating outsourced vendors through setting up and configuring five WAN offices throughout the U.S.
Hired as IT contractor to provide desktop support for 1,000+ employees, including executives and senior level management.* Improved quality and consistency of helpdesk and desktop support by documenting all procedures* Researched and purchased equipment for executives and senior level management, meeting tight budget and schedule constraints* Value of contributions rewarded by extending one month contract to six months
Other employees you can reach at te.com. View company contacts for 10 employees →
James Silfies
Colleague at Te ConnectivityUnited States
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JO
Jonathan Ocampo
Colleague at Te ConnectivityAlajuela, Costa Rica
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Liam S.
Colleague at Te ConnectivityTonbridge, England, United Kingdom
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Richard Wagner
Colleague at Te ConnectivityOttobrunn, Bavaria, Germany
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Sakshi Gaded
Colleague at Te ConnectivityChamrajnagar, Karnataka, India
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SB
Saepul Bahri
Colleague at Te ConnectivityIndonesia
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Bartłomiej Badzaj
Colleague at Te ConnectivityCracow, Małopolskie, Poland
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李
李春雄
Colleague at Te ConnectivityXuhui District, Shanghai, China
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JM
Javier Miranda
Colleague at Te ConnectivityCosta Rica
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肖
肖太阳
Colleague at Te ConnectivityChina
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Quick answers generated from the profile data available on this page.
Jolene Thomas works for TE Connectivity.
Jolene Thomas is listed as Desktop Support at Comet at TE Connectivity.
AeroLeads has found 1 work email signal at @te.com for Jolene Thomas at TE Connectivity.
Jolene Thomas is based in San Jose, California, United States while working with TE Connectivity.
Jolene Thomas has worked for Te Connectivity, Fireeye, National Semiconductor/Texas Instruments, Alteon Websystem / Nortel, and Camber Companies.
Jolene Thomas's colleagues at TE Connectivity include James Silfies, Jonathan Ocampo, Liam S., Richard Wagner, and Sakshi Gaded.
You can use AeroLeads to view verified contact signals for Jolene Thomas at TE Connectivity, including work email, phone, and LinkedIn data when available.
Jolene Thomas studied at Computer Training Academy.
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