Joe Oleneack Email & Phone Number

Maumee, Ohio, United States

Maumee, Ohio, United States

Detroit, Michigan, United States

Oversaw all Accounts Receivable functions including setting up payment plans, insurance claims, data entry, and accurate reporting. Processed payroll for over 300 employees while also reviewing/correcting time cards, collaborating with employees regarding PTO/benefits, and positive pay submittals to the banks. Routinely updated payroll excel spreadsheets.

Supervised the progress of all deals, building rapport with banks to ensure successful financing. Detailed data entry with consistent communication to stakeholders. Maintained high level product knowledge of inventory and financials

Appointment scheduling, follow up phone calls, customer service, vehicle deliveries, vehicle presentations, dealership tours, followed sales processes, calling future customers, answering multiple lines.

Built schedules, performed one on one sales coaching, trained new employees, completed daily forms, organized spreadsheets, troubleshot computer issues, trained customers on new computers, installed/removed hardware/software, achieved the sales leader for the month of November 12' through March 13'.

Answered multiple incoming lines, handled returns/refunds, managed customer complaints, scheduled customer deliveries and home installation products, cashier, customer service

Cooking, line server, grille line cook, meal delivery, customer service representative, cashier, dish room, cleaner, stock, inventoryReceived awards for outstanding customer service 15+ times.