Assistant Manager
Singapore
Wide and deep experience in retail banking and SME banking, including exposure to front office, middle office and back office operations in parent bank, and its subsidiary, Bank of Singapore Limited.Key competencies developed: project management, consumer segment management, product development, banking research, policy creation, sales and business developmentAchievements:- Key member of team which relaunched Bank of Singapore Limited as a 'click-and-mortar' Internet bank. [Note: With effect from February 2011, the old Bank of Singapore has been renamed Singapore Island Bank]- Managed multiple retail customer segments for growth and profitability. Coordinated many successful segment-specific customer acquisition programs with cross-functional support from sales, marketing, channels delivery, risk management, legal, compliance, and operations departments.- Contributed to the launch of OCBC Bank's debit card system: (i) reviewed functional specifications document, (ii) defined end-to-end process flow for new debit card system.- Managed the successful and timely launch of the new core banking system in role of Assistant Program Manager