Jolynn Kenney Email & Phone Number

Washington, United States

Washington, United States

• Lead all strategic efforts to innovate practices and all programs• Bring to scale new, innovative programs and tools• Analyze Outcome data and perform in-depth evaluations to seek understanding and support decision-making• Advance the use of technology and improve operational efficiencies• Manage contract with Managed IT Service Provider. Build strategy for organization’s IT roadmap• Salesforce development and migration for service delivery, operations and fund development• Represent statewide efforts for youth development strategy

• Responsible for the overall quality and capacity building of agency direct services through program and staff development• Hire, supervise, and evaluate 25+ staff, including middle management team• Achieved approximately 10% growth in children served for four consecutive years• Accountable for all program strategy and performance metrics, including growth, quality goals and youth outcomes• Act as a liaison to Board of Directors for all matters related to youth outcomes, program performance, and child safety• Collaborate with grant writers and fund development staff• Develop and oversee departmental budget• Build and sustain collaborations with many community partners, school districts and collective impact groups• Legislative meetings advocating for youth development

Seattle, Wa

• Shared employee for five BBBS agencies in Washington State• Managed all program data analysis related to performance metrics, growth, youth outcomes and grant deliverables• Responsible for quality assurance systems within each agency including completion of monthly audits on case management work• Led racial equity work focused on mentor training and engagement of program participants

• Managed all staff within Program Department, including three middle managers• Accountable for program development, including trainings and engagement curriculums• Responsible for all performance metrics for department, including growth and quality goals and outcomes• Managed city, state, and federal grant reporting and compliance• Implemented of several large randomized control-treatment research studies, including a grant of $1 million• Accountable for departmental budget, including development of budget

• Achieved growth in children served each year• Hired, trained and managed a staff of ten, including one supervisor• Collaborated with other managers on child safety and risk management practices• Managed team through the Lean efficiency process to reduce volunteer processing days by half • Tracked progress to monthly and annual goals, including grant management• Promoted twice from Customer Relations Specialist to Lead Enrollment & Match Specialist to Enrollment Manager.

• Managed questions coming in to nationwide “Help Desk” related to database, metrics, youth outcomes, survey tools and program practices• Led national trainings, via webinar and in-person, related to youth outcome tools and national database• Conducted the data analysis on national youth outcomes• Trained IT team on end-user experiences to develop and enhance nationwide database