Jo Muse Email and Phone Number
Jo Muse work email
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Jo Muse personal email
Jo Muse is a Training and Development Specialist at SERCO of Texas, Inc.. They possess expertise in business process, business analysis, sharepoint, project management, process improvement and 31 more skills. They is proficient in Spanish. Colleagues describe them as "I worked with Jo on a large scale ERP project designing, implementing and supporting a range of OpenText content management products for a very large SAP implementation. Teammates do not get much better than Jo. She is always the first one to volunteer when extra help is needed. She is the person on the team who keeps attitudes up and spirits high when the road gets bumpy and the stress level is peaking. Not only is she knowledgeable, more importantly she is resourceful and a quick… Show more" and "Jo is a born planner and a solid analyst. She interfaces smoothly with both business leaders and technical experts. Jo's facilitation and communication skills have helped to keep several of my development projects on track, and she has gone above and beyond to remove obstacles to our projects' success. I am always excited to have Jo on my project."
Serco Of Texas, Inc.
View- Website:
- sercooftexas.com
- Employees:
- 371
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Training And Development SpecialistSerco Of Texas, Inc.United States
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Information Technology RecruiterAgency 8 Staffing And Recruiting Feb 2022 - Mar 2024United States -
Field Sales RepresentativeKind Nov 2017 - Dec 2019Houston, Texas AreaGenerated potential leads by identifying and researching potential customer prospects. Initiated contact with high level executives to present new innovations. Executed Sales plans by ensuring high level food distributors were educated on products. Presented product benefits and value based on identified needs. Responsible for marketing events to increase awareness of product at major retailers. Achieved volume and display objectives through teamwork with account manager, broker and buyer. -
Sales SpecialistAdvantage Solutions: Sales, Marketing, Technology Mar 2015 - Oct 2017Houston, Texas AreaDeveloped key relationships with store and market managers. Analyzed business needs to identify grow opportunities. Implemented positive brand image by building relationships and developing impactful action plans. Presented marketing strategies that drive product positioning and created awareness. Met and exceed sales goals by increasing visibility of client products and promotions. -
Ecm Project CoordinatorEnterprise Products Mar 2014 - Aug 20141100 Louisiana, Houston, Tx 77002Served as the first point of contact between business units and IT providing business analysis, design, development, user acceptance testing, training, and support of all IT implementations. Ensured project requirements were adequately reflected by and developing business requirement documentation, training material and training users. Restructured existing SharePoint 2010 sites to reflect the correct taxonomy and retention schedule. Created taxonomy list & retention schedules on an as needed basis.
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Principal ConsultantRobbins-Gioia, Llc Oct 2012 - Mar 2014Houston, Texas AreaProduced workflow designs and facilitated meetings on new process adoption. Evaluated and documented functional requirements based on business goals. Ensured a high degree of accuracy of all deliverables, demonstrating excellent customer service, and communicated with business units in a timely consistent manner. Responsible for the development and implementation of training to all end users. -
Managing PartnerTexas Pictures Apr 2007 - Jan 2014Houston, Texas Area
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Sap Technical Analyst Ii, Content ManagementSysco Feb 2009 - Oct 2012Houston, TxProvided ongoing maintenance and support for the SAP Master Data Management team and business partners. Supported business representatives by capturing business requirements for MDM processes. Provided SAP functional knowledge to business areas to confirm business requirement needs. Presented functional and technical solution reviews to management staff, developers, and business partners. Deployed records management of Live Link, Content Servers, Digital Asset Management, and related workflows. Assisted analysis of Asset Management Systems by providing design, development and testing of interfacing systems such as VIM, SAP Document storage, and Live Link. -
Marketing AnalystSysco Dec 2008 - Nov 2009Houston, Texas AreaServed as the first point of contact for effectively communicating IT changes within the organization. Created and managed the process for all communication initiatives and improvements. Responsible for the creation and branding of the IT department as a systems and service partner. Project managed all IT recognition programs and events, including campaign concept and development. Planned and implemented high profile departmental meetings and served as author for the internal IT Portal.
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Business AnalystSysco Jun 2006 - Dec 2008Houston, Texas AreaSupported business processes within the organization by understanding customer needs and worked as a team to establishing new beneficial functionality and trends. Served as the conduit between product and delivery teams, ensuring all high-level business requirements are translated into the level of detail needed to execute and develop IT projects. Liaised with the onsite product teams to develop product specifications providing a high-level quality of service. Analyzed specifications and drive scenarios, while coordinating the IT approval process. Proactively resolved IT issues and worked with the delivery teams to address key defects. Managed functional testing and organized User acceptance testing for roll outs, projects, and IT tickets on as needed basis.
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Tax Systems AnalystAig Valic Jun 2005 - Jun 2006Houston, Texas AreaApply basic information technology and business process analysis skills to complete programming, documentation, or analytical assignments related to production support of the tax system. Analyze and define functional requirements for processes within the tax system. Project manager for tax systems activities required to validate and support application systems including identifying and implementing improvements to tax unit processes and application systems.Trained and advised customers and IT personnel in using and understanding assigned application systems. Created tax unit documentation on system usage and training material for tax unit personnel. Identify and implement improvements to tax unit processes and applications systems. -
Team LeadValic Apr 2001 - Jun 2005Houston, Texas AreaProject manager for coordinating the IRS and State filings of 400,000 plus annual tax forms as required by law, Verified compliance with applicable federal, state, and local laws, as well as company policy and procedures. Conducted monthly performance coaching and counseling sessions for employees.
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SupervisorValic Aug 2000 - Mar 2001Houston, Texas AreaPrimary liaison between team unit, manager and processing units throughout the enterprise to ensure all processes were being followed correctly regarding financial process, payments and accounting questions. .•Key member with the development, planning and implementation of changes to the support team’s processes and procedures to ensure daily work was completed correctly and in a timely manner Conducted training and guidance on financial processes and systems to team members to ensure that work is complete, accurate and timely.
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CoordinatorValic Dec 1999 - Jul 2000Houston, Texas Area•Coordinated daily work distribution and premium payment processing among employees for various departments. Calculated commissions for insurance service agents on national accounts. Assisted with and resolved all problems in manager’s absence.
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Annuity Cash SpecialistValic Feb 1998 - Nov 1999Houston, Texas Area
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Teller CoordinatorBank Of America 1994 - 1998Coordinated employee work schedules and resolved customer issues and complaints. Ensured tellers were in compliance with banking and audit regulations. Review customer’s accounts for fraud or potential loss. Trained employees on any changes to products and services. Developed and produced a monthly newsletter to promote internal communication and enhance the image of the branch with company executives. -
Registration Clerk IiHouston Community College 1991 - May 1994
Jo Muse Skills
Jo Muse Education Details
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Business Administration -
Uvalde HighDiploma
Frequently Asked Questions about Jo Muse
What company does Jo Muse work for?
Jo Muse works for Serco Of Texas, Inc.
What is Jo Muse's role at the current company?
Jo Muse's current role is Training and Development Specialist.
What is Jo Muse's email address?
Jo Muse's email address is jo****@****ail.com
What schools did Jo Muse attend?
Jo Muse attended Letourneau University, San Jacinto College, Uvalde High.
What skills is Jo Muse known for?
Jo Muse has skills like Business Process, Business Analysis, Sharepoint, Project Management, Process Improvement, Leadership, Sap, Software Documentation, Management, Analysis, Visio, Business Process Improvement.
Who are Jo Muse's colleagues?
Jo Muse's colleagues are M P Disani, Mark Parkins, M.g Khan, Sergio Ramirez, Gabriela Horbach, Helen Ashby, Hannah Garside.
Not the Jo Muse you were looking for?
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5musecordero.com, gmail.com, mac.com, musecordero.com, museusa.com
3 +132395XXXXX
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Nina Jo Muse, MD
Healthcare Administration Consultant (Formerly Chief Medical Officer, Texas State Hospital System)Austin, Tx1sbcglobal.net -
2rkcenters.com, rkcenters.com2 +178132XXXXX
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