Jon Barrera Email & Phone Number

Las Vegas, Nevada, United States

• Oversee a team of road maintenance technicians, ensuring daily schedules and tasks were efficiently managed.• Enforce strict safety protocols and conducted regular safety audits, resulting in zero accidents or injuries within the team during.• Manage a yearly budget for road maintenance operations, consistently staying within budgetary constraints and identifying cost-saving opportunities.• Coordinate with external contractors, vendors, and stakeholders to meet project objectives and deadlines

Las Vegas, Nevada, United States

• Effectively managed and prioritized incoming calls, emails, and requests from drivers and clients for timely dispatch of vehicles and resources.• Coordinated with field personnel, including drivers and service technicians, to resolve issues, adjust schedules, and handle emergencies promptly. • Implemented strategies to minimize congestion and delays, resulting in more efficient operations. • Addressed client inquiries and concerns in a professional and courteous manner, ensuring client satisfaction and building positive relationships.

• Demonstrated expertise in performing equipment setup, calibration, and routine maintenance to ensure optimal performance.• Conducted regular inspections and quality checks to ensure that products or processes met quality standards and specifications.• Strictly adhered to safety protocols, including wearing appropriate personal protective equipment (PPE), to prevent accidents and injuries.• Achieved and maintained high levels of productivity by following production schedules and adjusting processes as needed to meet production targets.• Conducted routine equipment maintenance tasks, such as cleaning, lubrication, and minor repairs.• Collaborated with colleagues and team members to ensure smooth workflow and effective problem-solving

• Maintained a strong focus on customer satisfaction by addressing inquiries, resolving issues, and ensuring a positive overall customer experience.• Assisted in inventory control and ordering processes, optimizing stock levels and minimizing waste or shortages.• Assisted in the development and implementation of operational procedures that reduced costs and enhanced productivity.• Helped manage budgets, including monitoring expenses and revenue, and made recommendations for cost reduction or revenue enhancement.• Participated in the hiring and onboarding of new employees, ensuring they received comprehensive training and mentorship.

• Successfully mediated employee conflicts and customer disputes, maintaining a positive work environment and minimizing disruptions.• Assisted in the development and execution of sales and marketing initiatives, including promotions, sales events, and advertising campaigns.• Ensured compliance with industry regulations, safety standards, and company policies, conducting regular audits and training sessions.• Led or participated in special projects or initiatives, such as store renovations, expansions, or process improvements, ensuring on-time and on-budget completion