Jon Barrett is a Customer Journey Lead at Starling Bank. He possess expertise in retail banking, relationship management, outsourcing, team management, customer service and 3 more skills. Colleagues describe him as "Jon is a leader who leads by example and creates a culture for success. As a leader of leaders, he sets high standards and expectations but supports in achieving those goals. He gives clear direction and regularly checks in to ensure you feel supported. When working with Jon in an operations environment, I worked with frontline colleagues that respected and appreciated his leadership. The teams found him visible, approachable and very clear in what we were all working towards. Jon… Show more"