Jon Becker Email & Phone Number

Hilbert, Wisconsin, United States

Hilbert, Wisconsin, United States

Manage incidents, problems and requests raised by users, logging all activity in the service management system. Troubleshoot issues with customers to resolve technical faults, and where necessary provide training/advice. Diagnose and resolve software and hardware incidents, including operating systems across a range of software applications. Establish local site policies and procedures to provide a greater level of organization and security within the ICT department. Initiate and manage local site ICT application and infrastructure projects with the assistance of the Global ICT team. Set up new equipment and upgrade existing systems in line with corporate ICT standard. Monitor and maintain computer systems, networks and telephony. Provide support, including procedural documentation and relevant reports. Set up new-user accounts, profiles, and password-related issues. Train users on new systems, face-to-face and online.

Appleton, Wi

Administration and management of Information Services for the Midwest region (30+ CBRFs), supporting all network, server, desktop, laptop, kiosk, tablet, printer, mobile, VoIP/analog phone, time-clock, security system, and UPS hardware and wiring troubleshooting and repair. Implement policies and procedures to improve efficiency, security, and HIPAA compliance. Concurrently manage multiple hardware and software upgrade projects for the Midwest centers. Establish vendor relations. Assist corporate staff with software training and troubleshooting.

Green Bay, Wisconsin Area

PHP/MySQL CMS Development, Web Server Administration, UX/UI Analysis, SEO Audits, Keyword Analysis, PPC Campaign Management, Analytics, Custom API Integration, SEM Campaigns, Project Management, Business Policy & Procedures, WordPress Development, Security Auditing, Penetration Testing, Copywriting, Technical Support and Troubleshooting.

Appleton, Wisconsin

New Product Design and Development, National/International Customer and Supplier Relations, Marketing, Advertising, PR, Financial Reporting, Project Management, Procurement, Inventory Management, Supply Chain, System Administration, Network Administration, Ecommerce Development, Product Sourcing, Logistics, Human Resources, Production Supervisor, Sales Coordinator, Website Development, Product Safety Testing, CPSIA Compliance and ASTM Compliance.

Kimberly, Wisconsin

New Product Development, Customer Relations, New Business Development, Inventory Management, MRP, Supply Chain, System Administration, Network Administration, Project Coordinator, Sales Forecasting, Financial Auditing and Analysis, Product Marketing, Desktop Publishing, Copywriting, B2B Relations, Financial Reporting, Product Safety Testing and Compliance.

Oshkosh, Wisconsin

Windows Client/Server Administration, MSSQL, Exchange, SharePoint, IIS, Active Directory, HP3000 Server Administration, Linux Server Administration, PBX Administration, Cisco IOS, Network Security, VPN, CRM Administration, Network Administration, PHP/PostgresSQL Programming, Software Training and Support.