Jon Bishop Email and Phone Number
Jon Bishop work email
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Jon Bishop personal email
GUARANTEED TO EXCEED REVENUE AND OPERATIONAL TARGETS- EXPERT IN SALES MANAGER ROLES SUCH AS SR. MANAGER OF SALES & RETENTION, OPERATIONS MANAGER, RETAIL MANAGER II, WFM. ALSO SEASONED MANAGER OF BPO|SPC MANAGEMENT FOR 13 YEARS. Area of Expertise: Operational Management in WFM | Sales | BPO | Data analytics and SPC Partner Managment|Communication|Customer Service|Retail Sales 9 stores, Technical Support |Billing to include Spanish Queues.My core expertise is in coaching and development for my employees to generate revenue in business along with fostering and building new relationships. I have held positions such as WFM Manager, Retail and Sales Manager, Operations Manager, Coaching and Development Manager overseeing teams as large as 960 employees and 9 total centers always exceeding revenue targets.Expert in developing clear and actionable steps that educate constituencies, influencing stakeholders, demonstrating adaptability in an ever-changing environment dependent upon sound financial decisions, customer relationship management and risk assessment. Develop business needs assessments through data analytics with goal oriented planning to increase efficiencies as well as effectiveness exceeding all monthly targets and customer experience metrics. Manager of the largest channel contributing 73% of revenue. Exceeded annual goals by $200 million in revenue and 300,000+ customers. Directly responsible for creating coaching and training materials for all owned and operated as well as BPO business partners.Key strengths of business focus-Strategic Marketing-Sales and Operational Planning-Contract Negotiations-Data Management & Analysis -Customer Experience Management-Branding, Public Relations-Event Planning, sector management-Developmental and Workforce Management -Executive services, events, communicationOperating Systems |ToolsUNIX, ADP, CRM-Sales force in Cloud, Genesys, West IVR Management, Portal Services, Aspect, WFM, Ensemble, Simon, Citrix.
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Jon Bishop Allstate AgencyAllstate May 2024 - PresentTexas, United StatesOur purpose isn't just about simple or affordable insurance policies. It's about people — you — above all else. To better connect with customers, communities and each other, we put people above policies and always look for ways to improve and adapt to meet your needs. With our core values guiding us, we're making positive changes. When we say "You're in good hands with Allstate," we mean it, and we always have -
Corporate Coaching And Developement ManagerCenturylink Jun 2016 - PresentNorth CarolinaCoaching and Development consultant for owned and operated centers as well as vendor partners. I currently create, implement and revise training materials needed for the leadership teams across our centers. This coaching is to increase the supervisors knowledge and abilities to increase all metrics and expectations as well as other leader team efficiencies to meet and exceed goals as well as be effective in coaching to performance for results, corrective actions and all other areas of each leaders area. Manage relationships with our partners to better assist them with handling our customers from NPS to sales and retention efforts. Work with all executives to directly report all recommendation's and any changes needed or areas of concern to continue to drive performance for the business. Travel to perspective centers to effectively train and deliver any areas of change needed or required to continue to drive up customer service and exceed the fiscal budgets.Previous position:Customer Care Retention and Sales ManagerSupervising and directly recruiting and hiring the Retention team with one goal in mind, that is to directly increase revenue as well as our customer footprint. I constantly surpass the expectation's of my organization and peers through identifying all areas of opportunity to retain customers. Managing a team of 15-31 supervisors in sales and retention efforts. We set the tone and trend in identifying new ways to exceed customer service and expectations while retaining our current customer base. Perseverance and integrity are my driving factors helping me lead a team into the first place benchmark with the mindset of getting the job done no matter how high the goal is, we do not make excuses we meet goals! -
Director Of Sales MarketingBimbo Bakeries Usa Mar 2017 - Jun 2024 -
Call Center ManagerConduit Global Apr 2018 - Apr 2021San Antonio, Texas -
Regional Sales ManagerProvision Security Jan 2018 - Apr 2021 -
Customer Care ManagerSuddenlink Communications Nov 2010 - Jun 2016Greenville, North Carolina AreaDirectly manage the Suddenlink Business with a diverse team of individuals that take care of handling all sales and account needs for our customers. Responsible for the direct recruitment for the Call center team to include the Sales Team, Retention channel, Retail team and other departments as needed.Also managed the following groups:Sales team of 75 - 2010-2013Operational Training & Development-2013-2016Account Services - 2013-2016 I use my strong background in Sales and Finance to teach our team members how to provide exceptional customer service in sales and meet all of our customers expectations. Manage a team of 75 direct reports in sales and retention efforts, create sales and retention strategies to secure and obtain organization and OCF goals. Consistently develop, train and implement leading industry material. IVR systems management to adjust for service level, report on regional vital signs. -
Sales And Finance DirectorJoe Pecheles Automotive Customer Contact Center Jul 2007 - 2010Job duties for an F&I manager include:•Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.•Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.•Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels.•Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments.•Creating and maintaining a program with the sales department that will ensure all new sales are referred to the F&I department.•Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
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Police OfficerGreenville Police Department 2001 - 2007Greenville, North Carolina Area -
MarineUnited States Marine Corps Jun 1997 - Dec 2001Jacksonville, North Carolina Area1/10 Headquarters, MOS 0317 / Secondary MOS 3531 Motor Vehicle Driver / 3317, LVS
Jon Bishop Skills
Jon Bishop Education Details
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Industrial Pyscology -
Industrial And Organizational Psychology
Frequently Asked Questions about Jon Bishop
What company does Jon Bishop work for?
Jon Bishop works for Allstate
What is Jon Bishop's role at the current company?
Jon Bishop's current role is Jon Bishop Allstate Agency.
What is Jon Bishop's email address?
Jon Bishop's email address is jb****@****nce.com
What schools did Jon Bishop attend?
Jon Bishop attended University Of Mount Olive, University Of Mount Olive.
What are some of Jon Bishop's interests?
Jon Bishop has interest in Science And Technology, Health.
What skills is Jon Bishop known for?
Jon Bishop has skills like Sales Management, Sales Operations, Finance, Call Center Development, Call Center Administration, Retail Sales, Automotive Sales Training, Sales, Legal Issues, Legal Writing, Event Management, Vendor Management.
Who are Jon Bishop's colleagues?
Jon Bishop's colleagues are Byron Wood, Andrea Tanner, Ruth S., Barry Price, Marquel Mcelvin, Lashanda Mayela, Adam Lurz.
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Jon Bishop
Lake Havasu City, Az -
3mchsi.com, ambpress.com, focus33-print.com2 +176328XXXXX
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3envestmicrofinance.org, envestmicrofinance.org, envestmicrofinance.org2 +160821XXXXX
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Jon Bishop
Marina Del Rey, Ca -
Jon Bishop
Creative Producer - Tradeshows & Events | Strategic Marketing, Brand Management | Project ManagementOregon City, Or2gmail.com, pdx.edu3 +150372XXXXX
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