Jon Bond Email & Phone Number

Iowa, United States

Hospitality background with a HOUSEpitality mindset. Locally grown and community driven in greater Des Moines for over 23 years. Whether you’re upsizing or down, moving to the country or staying in town, you’ll be able to buy and sell with confidence. Let’s stay in touch. Be well and stay safe.

Des Moines, Iowa, United States

Des Moines, Iowa, United States

Des Moines, Iowa, United States

Urbandale, Iowa

Urbandale, Iowa

Opening General Manager experiencing success in building an award winning team and delivering excellent guest satisfaction scores. Oversee scheduling, revenue management, sales prospecting, product ordering, and daily operations to ensure a flawless stay for our guests!

Des Moines, Iowa

Oversaw all aspects of front desk, Bell, and concierge staff. In charge of staffing & scheduling, guest satisfaction scores, conflict resolution & recovery, training, ensuring proper sell was in place to maximize room revenues, special handling of VIP guests

Des Moines, Iowa

Promoted from Night Manager to focus on Front Office, Bell, and Concierge teams. Worked primarily in the evening shifts to ensure excellent customer arrival experience and working side by side with other departments to enhance performance. Assist in areas where needed such as valet, shuttle service, concierge, club amenities, urban Navigator. Diffused most unsatisfied guest experiences and agree on a service recovery remedy.

Des Moines, Iowa

Oversaw entire evening hotel staff to ensure maximum guest satisfaction. Duties included, assisting Reception desk with check ins, helping banquets with event set-up, execution, tear down, cash handling, expediting food to serve out two on-site restaurants.

Ames, Iowa

Managed a team of 300+ full time student workers. Ensuring the shifts operate smoothly with low stress and high efficiency while serving on average 1,000 student patrons three meals per day. Took on projects needed to improve current practices and always tried to incorporate new and innovative ways to increase productivity and moral.

Orlando, Florida

Cross trained in three different positions: Front Desk, Curbside, and Runner at Disney’s Wilderness Lodge Resort. As front desk, I was there to check in guests and answer any questions they may have regarding the parks while keeping the excitement brewing. As curbside, I was there to greet/WOW the families outside from their cars to the hotel check-in desk. It was my job to know the names of the families and surprise them with Disney magic. In my runner position, I would run errands to and from the property whether it were to be a guest request or the hotels request. I would many times transport families to dinner reservations if they were running behind schedule as well as exchange merchandise if they were to grab a wrong size of clothing. The primary purpose was to always satisfy the guest to the best that we could.

Clive, Iowa

Manage day to day operations such as train new consultants in customer service and ensure that all duties were being completed while maintaining an extremely clean and comfortable atmosphere.

Bachelor Of Applied Science (Basc), Hospitality Management

Activities and Societies: Hospitality Management Club, Iowa Lodging Association at ISU, Disney College Program

Associate Of Science (As), Business

Diploma