My passion is to help those who help others, and I know of no better way to do this than to work with Business Owners and Entrepreneurs with unique gifts, talents and information to share with the world. In todays business environment, marketing is no longer just an Art, it is also a Science through the use of technology to not only better target your ideal audience, but test and measure your results as well.These same advances in technology also allow Business Owners to Automate… Show more My passion is to help those who help others, and I know of no better way to do this than to work with Business Owners and Entrepreneurs with unique gifts, talents and information to share with the world. In todays business environment, marketing is no longer just an Art, it is also a Science through the use of technology to not only better target your ideal audience, but test and measure your results as well.These same advances in technology also allow Business Owners to Automate, Outsource and Streamline their business processes in order to increase the capacity of their business to service more clients and increase overall profit, while reducing the time you spend working in your business rather than on it. The are now many ways a business owner can reduce the time and money burden of Marketing, Administration and Day to Day operations through the use of outsourcing and automation.Experts and thought leaders can now also deliver their message and produce products based on their knowledge, where they can work once while getting paid multiple times and at the same time, reach a worldwide audience. It really is an exciting time to be in business for those who truly have something unique they want to teach and share with the world and those who want to make a real difference to the lives of others.Let me help you with:- Identifying your Ideal Customer Profile and Target Audience- Developing an Online Marketing Strategy to Target your Ideal Clients Online.- Create and Produce Content designed to attract the attention of your potential clients as well as build on that relationship all the way to the first sale and beyond.- Assist with the creation of Websites and Landing pages that connect to CRM's and Autoresponders designed to capture leads as they visit these pages.- Shoot, Edit and Produce Video for you to use not just for marketing purposes, but also for delivering paid content to your worldwide audience. Show less

At AWA I was responsible for managing the day to day operations through out South Australia and Northern Territory with the assistance of up to 12 local branch staff and 25 regional service partners. I lead a team of up to 9 Engineers and 3 support / administration staff, who were awarded 'Branch of the Year'​ in 2011 after only 9 months in the role.- Led a team of up to 12 staff with varied responsibilities.- Assisted with customer service, logistics and administration as… Show more At AWA I was responsible for managing the day to day operations through out South Australia and Northern Territory with the assistance of up to 12 local branch staff and 25 regional service partners. I lead a team of up to 9 Engineers and 3 support / administration staff, who were awarded 'Branch of the Year'​ in 2011 after only 9 months in the role.- Led a team of up to 12 staff with varied responsibilities.- Assisted with customer service, logistics and administration as required.- Coordinated all Field Service for SA & NT regions within vendor SLA's.- Liaised between staff, vendors and customers to arrange parts and appointments for service calls.- Pre and Post sales support working with Account Managers.- Managed all variable Branch Expenses and Budget.- Provided Monthly Reports to Senior Management in line with KPI's.- Conducted internal audits, maintained logs and performed inductions for OHS and Quality Assurance.- Performed Quarterly & Yearly Staff Performance Appraisals.- Assisted Cisco Network Service Team with Stand By and After Hours Field Service Calls. Show less

After completing a Certificate IV in Business Management, I started my own business called IT Fanatics which quickly grew, providing IT services and solutions to both home and small business customers through out the North Shore, Eastern Suburbs as well as the Southern and Western areas of Sydney.As the Director and Business Owner I was responsible for:- Sales, Marketing and Business Development done via building relationships with other business owners and providing ICT… Show more After completing a Certificate IV in Business Management, I started my own business called IT Fanatics which quickly grew, providing IT services and solutions to both home and small business customers through out the North Shore, Eastern Suburbs as well as the Southern and Western areas of Sydney.As the Director and Business Owner I was responsible for:- Sales, Marketing and Business Development done via building relationships with other business owners and providing ICT solutions to meet their business requirements.- Business customers included Law Firms, Accountants, Consultants, Retailers, Restaurants, Recruitment Agents, Marketing Professionals, Security, Engineers and Importers / Distributors of various products.- Provided hardware, software and network support for computer desktops, notebooks and servers used by residential and small business customers.- Managed 3 full time staff, 1 part time admin person and various contractors with specialised IT skills during 2009 and 2010.- Consulted and liaised with other IT suppliers on behalf of customers on services such as web development, design and hosting, application development, email marketing and telephone systems.- Administration, bookkeeping and management of business budget and payroll.- Coordination of staff and contractors in relation to their daily responsibilities. Show less

All Computer Experts was a supplier of computers and networking equipment as well as support services to a number of small to medium sized businesses around Sydney.- Provided Helpdesk and Remote Support as well as Windows & Linux Server Maintenance and Administration.- Provided on-site support for desktop systems, assisting with server and network support.- New system implementations, assisted with desktop portion of new server installations.- Conducted a project for a major… Show more All Computer Experts was a supplier of computers and networking equipment as well as support services to a number of small to medium sized businesses around Sydney.- Provided Helpdesk and Remote Support as well as Windows & Linux Server Maintenance and Administration.- Provided on-site support for desktop systems, assisting with server and network support.- New system implementations, assisted with desktop portion of new server installations.- Conducted a project for a major retailer, installing new PC’s and EFTPOS systems in stores throughout NSW, VIC and QLD. Show less

I was originally hired as a contractor, providing Desktop Support to their staff at their head office in Sydney. After 2 months I was promoted to a Senior Support Analyst and Relationship Manger for their operations facility located in Gladesville. I was responsible for providing and coordinating the IT support for their business critical operations including card production, statement printing and mailing, cheque remittance processing as well as stationery warehousing and distribution. When… Show more I was originally hired as a contractor, providing Desktop Support to their staff at their head office in Sydney. After 2 months I was promoted to a Senior Support Analyst and Relationship Manger for their operations facility located in Gladesville. I was responsible for providing and coordinating the IT support for their business critical operations including card production, statement printing and mailing, cheque remittance processing as well as stationery warehousing and distribution. When Amex decided to outsource their IT support I became the Billing Operations Technical Lead and Systems Administration Team Leader with 5 direct reports.- Desktop Support Contractor – promoted within 2 months to:- Senior Support Analyst and Technologies Relationship Manager for Gladesville Operations.- Team Leader with 5 direct reports and Technical Lead on specialised production technologies for the systems administration team within Billing Operations.- Supported the production equipment as well as the associated ICT systems located locally.- Managing and maintaining of SLA’s, contracts and relationships with both internal and external vendors and suppliers.- Incident, Problem, Change and Project Management including maintenance of all procedural documentation.- Presentations to staff and management as well as group and one on one staff training.- Coordination of the various support teams for the ICT systems used by the various Gladesville based business units.- Desktop support, server administration and daily maintenance including backups. Show less

After leaving school I worked in various Bookstores while studying IT Part-time at TAFE before moving into Computer Retail Sales and Management. I continued to study and upgrade my skills as new systems and technologies where adopted and soon became a full time engineer and started working for International and Corporate companies. This included 2 years from 1997 to 1998 with a Merchant bank in London providing 1st and 2nd level support and network administration.