Jon Byrd Email and Phone Number

Direct manager of the web development team and responsible for the day-to-day development efforts, code reviews, and implementation of new features in our Node & React based products.

Full stack Node.js and React developer. Responsible for designing, implementing and maintaining features of the company’s mobile API backend and company management dashboard front end.

SharePoint and Full-stack developer, responsible for architecting, developing and maintaining SharePoint solutions, Nintex Workflows, ASP.Net Core applications and front end React Single Page Applications. Primarily work in Office 365 and Azure to develop cloud-based solutions for line of business applications, document management and business process automation.

Primary responsibilities were remote desktop support, troubleshooting software and hardware problems. Handled incoming support calls and incident ticket queue. Managed Active Directory and Exchange accounts

Part owner and part time primary front-end developer for Tally-IO, a cloud-based log and lumber scaling and inventory management solution. Solution leverages Progressive Web Apps allowing for rapid cross platform development, which primarily aimed at tablets, for log and lumber graders/buyers.

• DC Air National Guard at the 113th Security Forces (Security Police)Squadron at Andrews AFB, MD as a Traditional Guardsman.• Leadership experience as team lead during Ground Combat School. Managingand directing a small group in a fast paced environment.• Assisted Unit Training Manager by creating practice qualification exams for newunit members.• Took on extra responsibilities as Information Technology Equipment Custodian at the 113th Security ForcesSquadron.• Managed computer equipment inventory and help desk tickets for all squadron computer and related technicalequipment.• Performed basic PC troubleshooting, browser configuration, troubleshooting DOD certificate errors, setup emailencryption and PKI certificate signing.• LAN Drop testing.

• Small Business partner and manager.• Design desktop builds balancing usage requirements and costs.• Password and forensic data recovery.• Home network deployment.• Ram Testing.• Virus Removal/Malware damage recovery.• Windows System optimization.• Laptop hardware replacement.• Mobile device repair.

• Provide Level II Desktop Support to over 7,000 end users spanning over 70 sites with unique hardware andsoftware requirements.• Currently support over 20 models of printers, scanners, and multifunction devices both network and local.Providing hardware troubleshooting, firmware updates, and regular maintenance.• Created and assisted maintaining software installation and troubleshooting documentation.• Documented basic department procedure and resources for new technicians.• Provided both remote and on-site support for over 250 applications utilized by LifeBridge Health.• Built custom WINPE3 x64 bootable flash drives for all techs in the department. Utilities included customizedGRUB4DOS boot loader, ghosting/imaging tools, live Linux (Parted Magic) system for hard disk partitioningand system recovery, Bitdefender Rescue CD (world class anti-virus), Konboot for recovering userpasswords/accounts, and a full Windows 7 Pro x86 & x64 installation with custom answer file for includingproduct key, organizational information and localization.• Assisted in building all current workstation images.• Utilized Virtualization software to build a set of “universal” Windows 7 Pro images with slipstreamed driverpacks, software, updates and advance organization specific configuration that will replace the current PCspecific images.• Currently manage Ghost image server.• Doubled Image server storage capacity while maintaining file system hierarchy on an MBR partition bymounting second drive in the current file tree.• Scripted software installation packages for deployment by technicians over the network with built in errorhandling.• Managed computer objects on company domain, including organizational OUs and special groups for securewireless access via WPA2 Enterprise and Active Directory.

• Technical experience troubleshooting and repairing Cellular Network Equipment.• Worked on mobile network sites from construction to integration.• Experience routing CAT5, Fiber and Coaxial lines both indoors and outdoors.• Familiar with troubleshooting line impedance and connectivity issues.• Extensive experience with planning and documenting cellular network site repairs.