Technical Support Manager
Current
2023 - Present
~3 yrs 4 mos
AeroLeads people directory · profile
Jon C. Email & Phone Number
Empowering B2B SaaS companies to deliver world-class customer support experiences by managing data and leading people
at
Intellum
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Empowering B2B SaaS companies to deliver world-class customer support experiences by managing data and leading people
Location
Riverside, California, United States
Company size
Who is Jon C.? Overview
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Quick answer
Jon C. is listed as Empowering B2B SaaS companies to deliver world-class customer support experiences by managing data and leading people at Intellum, a company with 109 employees, based in Riverside, California, United States. AeroLeads shows a matched LinkedIn profile for Jon C..
Jon C. previously worked as Technical Support Manager at Intellum and Business Owner at Eat Bbop & Catering. Jon C. holds Bachelor'S Degree, Business Administration, Management And Operations from University Of California, Riverside.
Company email context
Email format at Intellum
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Intellum
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Profile bio
About Jon C.
• Need strategic or technical solutions to support your Enterprise clients? • Looking to build out a high performing, world class customer support culture or team?• Not sure how to drive innovation that leads to real world business results like tighter product-market fit?If so, then we may be a good fit for each other and I would certainly like to hear from you!
Current workplace
Jon C.'s current company
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Intellum
7 roles · 16 years
Jon C. work experience
A career timeline built from the work history available for this profile.
Business Owner
Eat Bbop & Catering
- As the owner and principle operator, I am responsible for the overall management, vision, and success of the business. My role encompasses a wide range of responsibilities:
- Company & Culinary Vision
- Business Strategy
- Product Development
- Customer Relations
- IT
2022 - 2023
~1 yr
Technical Project Manager
2021 - 2022
~1 yr
Technical Support Engineer
Served as the dedicated LMS technical resource for our largest client. Provided an array of managed services as technical consultant, platform subject matter expert, tier 2 support agent, and implementation manager. Supported client's learning objectives providing professional services -feature requests, customizations, and incident management. Worked with.
2020 - 2021
~1 yr
Technical Support Specialist
Served as the macOS variant platform subject matter expert. Resolved daily average of 30+ B2B support tickets, post sales. Produced internal learning and development documentation.
2019 - 2020
~1 yr
System Administrator
Managed SaaS Learning Management System platform as Administrator. Oversaw Tier 1 support ticket queue and engaged in Tier 2 remote support. Served as SaaS subject matter expert as related to technical support and platform. Conducted training sessions and webinars to provide tailored onboarding experiences. Assisted with producing knowledge base and.
2013 - 2017
~4 yrs
Support Technician
Provided omni channel enterprise level classroom technology support. Installed, maintained, repaired, hardware systems and networks. Streamlined and aligned operational processes. Collaborated and coordinated with multiple cross functional partners to provide education technology services.
2010 - 2013
~3 yrs
Team & coworkers
Colleagues at Intellum
Other employees you can reach at intellum.com. View company contacts for 109 employees →
AM
Ashley Mckenzie
Colleague at Intellum
Miami-Fort Lauderdale Area, United States
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GM
Geri Morgan
Colleague at Intellum
Cincinnati, Ohio, United States, United States
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MH
Matthew Hand
Colleague at Intellum
Atlanta, Georgia, United States, United States
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AS
Ashley S.
Colleague at Intellum
Greater Chattanooga, United States
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SW
Stephen Williams
Colleague at Intellum
Bronte, Tasman, New Zealand, New Zealand
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GL
Gregory Lalonde
Colleague at Intellum
Cincinnati, Ohio, United States, United States
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LA
Leeban Ahmed
Colleague at Intellum
Bellingham, Washington, United States, United States
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AS
Alex Studley
Colleague at Intellum
Royal Tunbridge Wells, England, United Kingdom, United Kingdom
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KV
Keli Van Holde
Colleague at Intellum
Greater Seattle Area, United States
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CT
Carl Taylor
Colleague at Intellum
United Kingdom, United Kingdom
View →
Ashley Mckenzie
Colleague at Intellum
Miami-Fort Lauderdale Area, United States
View →
GM
Geri Morgan
Colleague at Intellum
Cincinnati, Ohio, United States, United States
View →
MH
Matthew Hand
Colleague at Intellum
Atlanta, Georgia, United States, United States
View →
AS
Ashley S.
Colleague at Intellum
Greater Chattanooga, United States
View →
SW
Stephen Williams
Colleague at Intellum
Bronte, Tasman, New Zealand, New Zealand
View →
GL
Gregory Lalonde
Colleague at Intellum
Cincinnati, Ohio, United States, United States
View →
LA
Leeban Ahmed
Colleague at Intellum
Bellingham, Washington, United States, United States
View →
AS
Alex Studley
Colleague at Intellum
Royal Tunbridge Wells, England, United Kingdom, United Kingdom
View →
KV
Keli Van Holde
Colleague at Intellum
Greater Seattle Area, United States
View →
CT
Carl Taylor
Colleague at Intellum
United Kingdom, United Kingdom
View →
1 education record
Jon C. education
FAQ
Frequently asked questions about Jon C.
Quick answers generated from the profile data available on this page.
What company does Jon C. work for?
Jon C. works for Intellum.
What is Jon C.'s role at Intellum?
Jon C. is listed as Empowering B2B SaaS companies to deliver world-class customer support experiences by managing data and leading people at Intellum.
Where is Jon C. based?
Jon C. is based in Riverside, California, United States while working with Intellum.
What companies has Jon C. worked for?
Jon C. has worked for Intellum, Eat Bbop & Catering, Google, Icanotes Llc, and University Of California, Riverside.
Who are Jon C.'s colleagues at Intellum?
Jon C.'s colleagues at Intellum include Ashley Mckenzie, Geri Morgan, Matthew Hand, Ashley S., and Stephen Williams.
How can I contact Jon C.?
You can use AeroLeads to view verified contact signals for Jon C. at Intellum, including work email, phone, and LinkedIn data when available.
What schools did Jon C. attend?
Jon C. holds Bachelor'S Degree, Business Administration, Management And Operations from University Of California, Riverside.
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