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* Reduced Windows UX code to customer times from to 3+ years to 3 weeks; reduced UI/UX prototype cost by 300%. * Improved engineer inner loop efficiency by 20-50% improved engineering-systems-NSAT by 10 points. * Created business and technical clarity for ~30 staff; drove reviews across Windows leadership, legal, security. * Strong, positive quantitative feedback from staff; piloted multiple Inclusive team-culture experiments and expanded successes to broader team. * Drove… Show more * Reduced Windows UX code to customer times from to 3+ years to 3 weeks; reduced UI/UX prototype cost by 300%. * Improved engineer inner loop efficiency by 20-50% improved engineering-systems-NSAT by 10 points. * Created business and technical clarity for ~30 staff; drove reviews across Windows leadership, legal, security. * Strong, positive quantitative feedback from staff; piloted multiple Inclusive team-culture experiments and expanded successes to broader team. * Drove Engineering Efficiency OKRs for - 300 person team reduced duplicated work, improved partner collaboration. Show less

* Tripled profits through efficiency improvements in technology, business processes. * Stabilized cashflow while dramatically improving client and partner relations. * Managed domestic and international staff and leads, rotating pool of 20 international vendors.

Created cross-divisional technology roadmap for Engineering Systems technologies used by 4.5k engineers; created 2-year business and tech roadmap for - 40 pm/dev/test staff. * Managed the ES technology portfolio which shipped Windows 8 and 8.1 delivered WinRT Windows Office on Arm. * Protected 20 undiscovered ES inventions for MICROSOFT created patent processes, templates, training materials reused throughout MICROSOFT. * Delighted customers with Win8 UX and design for file copy… Show more Created cross-divisional technology roadmap for Engineering Systems technologies used by 4.5k engineers; created 2-year business and tech roadmap for - 40 pm/dev/test staff. * Managed the ES technology portfolio which shipped Windows 8 and 8.1 delivered WinRT Windows Office on Arm. * Protected 20 undiscovered ES inventions for MICROSOFT created patent processes, templates, training materials reused throughout MICROSOFT. * Delighted customers with Win8 UX and design for file copy, file copy collisions, and dynamic ISO/VHD mounting. Show less

* Clarified cross-team business and technology plans, overhauled MICROSOFT.com Platform (CMS, caching, rendering). * Delivered 160 top level, global MICROSOFT properties covering 470k documents, 366k media files, 110 languages. * Resolved four-way cross-team hostilities improved team morale.

* Improved stability, reliability of system delivering 4k drivers millions of customers monthly. * Analyzed, designed solution mitigating errors in system invoicing OEMs and IHVs $1.5m annually. * Added 50% to 15 person PM team capacity by automating repeated tasks, delivering basics of SQL and VBA training. * Improved org wide project clarity, planning, timely delivery. * Improved Windows XP 3rd party driver availability, stability through managing relations with ~130 IHVs.

* Increased fix-rate for 3rd party Windows Driver bugs by 2.5x * Improved reporting and communications efficiency by over 4x. * Identified key Windows 2000 hardware category support gaps, critical IHV partners, and specifically required devices. * Delivered 100 3rd party Windows 2000 device drivers from 60 IHVs * Created/ran Driver Development Lab events. * Delivered support for 50 storage library devices acquired, maintained $250k in hardware with no capital costs. *… Show more * Increased fix-rate for 3rd party Windows Driver bugs by 2.5x * Improved reporting and communications efficiency by over 4x. * Identified key Windows 2000 hardware category support gaps, critical IHV partners, and specifically required devices. * Delivered 100 3rd party Windows 2000 device drivers from 60 IHVs * Created/ran Driver Development Lab events. * Delivered support for 50 storage library devices acquired, maintained $250k in hardware with no capital costs. * Drove Windows device upgrade testing initiative. Show less