Experienced National Service Manager with a demonstrated history of working in the chemicals industry. Skilled in Negotiation, Operations Management, Customer Service, Engineering, and Business Development. My most recent position is National Technical Service Manager for the elemental analysis products sold and produced in the United States by Costech Analytical Technologies, Inc. Oversee product installation and training of our customers on the products purchased. Provide technical and application assistance to our customer base both in-house and in the field. . Utilize my extensive mechanical and electrical skills for new product development. Travel approximately 15%.

Supervised six Field Service Technicians and managed the service requirements of the 800 customers base in the eleven (11) western United States. Provided field service capability for seven product lines absorbed into the company. The acquisition of two additional companies into the corporation and the realignment regions I became part of the gas chromatograph / mass spectrometry (GCMS) group. In the GCMS group I was able to provide field service for several product lines in addition to the quadrapole GCMS products. Provided occasional technical support to field service technicians nation wide. Travel approximately 90%.

Used my supervision and Analytical Chemistry skills to oversee six (6) Analytical Chemists in the "contract" Group. Interpreted the provided US EPA contract analytical services portion for the analysis of pesticides in water and soil samples. Reviewed the analytical work performed in my group to ensure compliance with the contract requirements and presentation to the US EPA. Assisted in the maintenance and repair of the gas chromatography equipment in laboratory. Travel <1%.

Utilized previous supervision skills and experience as an Analytical Chemist to assist the creation and implementation of a Service Department for a young chromatographic equipment company. Provided petrochemical application assistance to our customer base and after market service. Trained in the manufacture of electro-mechanical devices, gas switching valves and gas chromatographs. Travel 20%.