Corey Hazlett Email & Phone Number

New York, New York, United States

• Communicate and collaborate with operational, finance, and executive teams to define business requirements and implement a wide range of analytical reports, interactive visualizations, and dashboards:o Develop dashboards to identify statistical outliers and track KPIs related to case administration goals and drive statistically-defined performance review processeso Enhance accounts receivable dashboard to focus collection efforts on most impactful past due accounts as well as monitor overall quarterly revenue compared to budget expectationso Analyze insurance industry market trends to identify factors impacting caseload growth to aid with staffing decisions and other operational budgetary considerationso Develop exception reports to identify quality concerns and manage risk surrounding regulatory compliance• Leverage advanced SQL functions (CTEs, window functions, etc.) to develop and optimize data models, queries, and stored procedures to create views and provide routinely scheduled and ad hoc reports• Establish data catalog and governance structure in preparation for increased utilization of next-generation dashboards and other AI-driven business intelligence tools• Draft summary reports for executive team to distill complex data analysis into actionable items

New York, New York

• Actively manage a caseload of over 400 arbitration matters and ensure timely completion of case milestones from startup to final disposition• Communicate with plaintiff’s and defense counsel through all stages of cases; liaise with parties and arbitrators to coordinate pre-hearing evidentiary conferences, arbitration hearings, and post-hearing disposition of cases; manage calendars for thirteen arbitrators• Coordinate with external independent health consultants as directed by arbitrators to provide additional case analysis• Receive and review all case documentation including motions, court orders, evidentiary submissions and apply accordingly to each case• Collaborate internally with IT and PMO departments to develop workflow specifications for new projects; write process guidelines for management of new caseloads• Streamline the processing of incoming electronic documentation and submissions utilizing SharePoint and other online submission systems• Manage transition from in-person arbitration hearings to virtual hearings held via Zoom and WEBEX; consult with executive team to review and update AAA case procedures and communicate rule changes to all involved parties

Cleveland, Oh

- Organized and maintained a collection of thousands of documents from six archival collections and dozens of periodical sources; analyzed and synthesized all material as part of my dissertation project- Analyzed and visualized data using Excel Power Pivot and SPSS- Presented research on recycling programs and other corporate sustainability efforts at academic conferences including Business History Conference and American Society for Environmental History- Utilized Proquest, Lexis-Nexis, and other online research databases and websites to locate federal government documents, business records, and trade association information relating to the history of recycling programs

- Coordinated all stages of securities, consumer, and healthcare class action settlements including development and implementation of all operational standards from project start-up through completion- Maintained proprietary databases of millions of claimant records; created statistical reports dictated by the courts and communicated milestones to all stakeholders- Collaborated with internal departments including Information Technology, Printing & Noticing, Claims Operations, and Disbursements to meet all deadlines dictated in settlement agreements- Analyzed billing/payroll reports and anticipated needs to administer each case on or below budget; reviewed and approved timesheets for processing teams

- Supervised claims processing for class action settlements involving up to 16 million class members and $4 billion in settlement funds- Wrote claims processing procedures, telephone scripts, and website content for each case based on specifications established in settlement agreements and other court filings- Performed advanced research and regular quality assurance to verify accuracy of claims processing and disbursements

Master Of Arts - Ma, History

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, History