Jon Crabtree Email & Phone Number

United States

Manage strategic large account relationship

Vancouver, WA

• Developed and managed global account strategy to drive customer loyalty & provide the best product and technology solutions for technically demanding microprocessor and photonics device manufacturers
• Defined short and long-term demand and communicate forecast using Salesforce.com. Drive revenue opportunities, within capacity and pricing targets.
• Coordinated and managed supplier continuous quality improvement projects for strategic semiconductor accounts.
• Increased Market share from 10% in 2013 to 17% in 2017 for assigned customers. Increased quarterly revenue by 83% over same time period.
• Negotiated critical agreement worth >$30M, including $8M pre-pay for emerging semiconductor product with a key customer.

Wilsonville, Oregon

• Results driven global manufacturing executive responsible for worldwide solid ink consumables & print head manufacturing. Responsible for 2 U.S. manufacturing operations, and one Asian contract manufacturer.o Print.
• Define and deliver to operational commitments. Establish long range strategic plan to support product roadmap.
• Define and execute new product introduction strategies with the process engineering teams, Develop plans for reducing costs on launched products. Build and coach cross-functional teams within culturally diverse work.
• Lead and coach 6 directors and managers responsible for operation’s engineering, production, facilities, maintenance, environmental health, safety, production planning and shipping departments
• Define & Execute projects to solve complex problems, improving quality & manufacturing predictability, lower product cost, and increase productivity for solid ink products.
• Manage NPI projects for new ink applications. Support new printer programs.

• Managed Cu electroplating customer critical programs for CIP or Development.
• Single point of technical contact with assigned accounts.
• Responsibilities included managing hardware, software, and process development projects to facilitate next generation semiconductor interconnect capabilities on the Novellus Sabre xT copper electroplating platform.
• Led task force team through crisis situations with strategic customers.

Managed the Portland RAD site which was responsible for designing and developing CMP tools for SFI. Led a staff of 50 engineers, technicians, and support personnel. Functionally responsible for all facets of operation including hardware engineering, systems software engineeering, reliability and test engineering, prototyping and machine shop. Responsible.

• Developed objectives and strategies to assure maximum innovation and market penetration of product line. Advanced strategies and procedures for introduction of new products.
• Led a multi-disciplined team of 30 engineers and technicians. Responsible for both process development and sustaining engineering for slicing, lapping, chemical etching, CVD, LPCVD, CMP, and cleaning of silicon wafers.
• Managed quality assurance and lead materials characterization team.
• Held progressively more responsible roles in process engineering, quality engineering and applications engineering.

Develop strategies and plans to assure maximum innovation and market penetration of silicon wafer product line. Advance strategies for introduction of new products. Manage the development and introduction of silicon wafer products to the US market. Prepare technical road map to guide product development. Supervise engineering staff to qualify product.

Ms, Engineering Management

Bs, Metallurgical Engineering