Manage Florida homeowner property claims as the main customer point of contact, working the claim from contact to resolution. Work independently from home to manage claims efficiently and with the highest level of quality and service.Coordinate I/A inspections, engineers, experts, evaluate loss facts, interpret coverage and resolve the claim directly with the customer.

Investigate coverage and liability as it relates to auto liability claims in NC, SC and GA. Evaluate injuries and negotiate settlements directly with claimants.Work independently from home to manage claims efficiently and with the highest level of quality and service.

Managed teams of field property adjusters in Florida and Alabama.Managed various teams of first responder field claims adjusters throughout the country immediately after hurricanes, hailstorms and other catastrophic events.Managed/handled property litigation files within the State of Florida.Handled all property mediations and appraisals, as well as all neutral sinkhole evaluations, within the State of Florida.Point of contact for Florida sinkhole claim handling… Show more Managed teams of field property adjusters in Florida and Alabama.Managed various teams of first responder field claims adjusters throughout the country immediately after hurricanes, hailstorms and other catastrophic events.Managed/handled property litigation files within the State of Florida.Handled all property mediations and appraisals, as well as all neutral sinkhole evaluations, within the State of Florida.Point of contact for Florida sinkhole claim handling practices and questions.Managed performance evaluations, settlement authorization, staffing, overtime, compliance, expense reports and overall production efficiency.Directly involved with the development of my direct reports, leading to several job promotions both within Farmers and with other companies. Show less

Responsible for working independently while scheduling claim appointments with customers throughout Central and Northwest Washington State and throughout the State of Florida.Handled field property claim investigations for losses with various causes including Fire, Water, Earthquake, Hurricane, Hail and Criminal Activity.Investigated questionable claims by conducting thorough interviews of involved parties, discussing claims with local police and fire authorities and obtaining… Show more Responsible for working independently while scheduling claim appointments with customers throughout Central and Northwest Washington State and throughout the State of Florida.Handled field property claim investigations for losses with various causes including Fire, Water, Earthquake, Hurricane, Hail and Criminal Activity.Investigated questionable claims by conducting thorough interviews of involved parties, discussing claims with local police and fire authorities and obtaining and analyzing public information from involved companies and agencies.Handled catastrophe claims in Washington, California, Michigan, Texas, Louisiana, Alabama and Florida.Participated in the training of new hires. Show less