Jon Derrick Email & Phone Number

York, England, United Kingdom

Responsible for the training and continual assessment of Incident Controller’s, Train Running Controller’s and Route Control Manager’s in York ROC Route Control.Responsible for the compliance management of York ROC Route Control in terms of RCM and SNDM compliance.Delivery of high risk assessment simulations for critical competence of Incident Controller’s and the delivery of effective operational development briefs.

York, England, United Kingdom

York, England, United Kingdom

Goole

Management of 46 members signalling staff in remote locations through training, competency through cyclical assessments and HR procedures. Management and responsibility for 11 out based signal box and manned crossing locations situated on the Hull-Selby and Gilberdyke-Goole line of route.Monitoring of local performance issues and work to improve local operational procedures to deliver KPI efficiencies.

Harrogate, United Kingdom

This role role provided the key interface with our Train Operating Companies within our area, helping them to deliver the key Performance and Customer KPIs which are essential to their success.I used my experience in Train Operator roles to ensure I deliver a great experience for our customers.

Harrogate, United Kingdom

Management of 48 signalling staff including training, assessment, and HR procedures. Monitoring of local performance issues and work to improve local operational procedures to deliver KPI efficiencies.

Leeds City Station

Leading the day to day performance of a team of staff to ensure the safe operation of Leeds City Station. This role involved the consistent delivery of excellent customer service on the station, whilst safely managing the 120,000 passengers through the station on a daily basis.Regular duties on the station included the implementation of emergency and evacuation plans, the successful completion of station procedures to ensure compliance with audit processes.

York

Graduate Manager, specialising in Operations on the LNE route.Major placements include:• Commercial (Seconded as Customer Manager for 6 months)- Assisted the Customer Relationship Executive with the Northern Rail 'golden year' franchise extension - Involvement in a further seconded role to improve the performance of East Coast Trains PPM.• Maintenance- Joined shifts with all maintenance disciplines, including planning and night shifts with E&P• Signalling- Completed 13 week Initial Signaller Training- Created a Level 2 Rules Exam for signallers- Shadowed various LOM's to gain an understanding of role, assisting in investigations- Created a new tracker to monitor signaller Development Action Plans• Stations- Undertook shifts with the CSA, SSM, Artisans and Station Manager- Spent a day as SSM, involving responding to general shift issues, and responding to issues• Response (MOM)- Completed 5 week MOM School, gaining all competencies required for MOM role- Spent 2 weeks with Selby MOM, involving understanding MOM role and incident response

Tesco Express

Bachelor'S Degree, Business Management

Education record

Education record