Jon Dick Email & Phone Number

New York, United States

Overseeing CarTrawler's network of car rental suppliers and B2B partnerships in North America to deliver on our strategic objectives.

Manhattan, New York, United States

Managing the largest global car rental market and delivering on CarTrawler's key strategic objective to Double Down in North America. Focus on developing & executing strategy, delivering volume & revenue targets, negotiating favourable commercial terms, product development and identifying opportunities for growth while ensuring the best possible experience for our mutual customers.

Dublin, Ireland

Management of the global relationship between CarTrawler and Europcar Mobility Group which includes the Europcar, Goldcar, Interrent, Buchbinder and Global brands. Negotiating the best terms for CarTrawler while ensuring Europcar’s strategic objectives were met. Working with internal stakeholders to ensure alignment of strategy across multiple departments. Managed direct reports within the CarTrawler Supply Department.

Dublin, Ireland

Developed CarTrawler strategic plan for the UK, Irish and Nordic markets and delivered on this plan by working closely with our supply network, building strong and sustainable relationships through regular contact and ensuring targets were achieved. Managed the negotiation of new contracts and rebates to maximise CarTrawler profitability. Responsibility for all aspects of customer service, finance, rebates and commercial agreements with suppliers in these markets. Managed the revenue of key strategic airline partners such as Jet2, Aer Lingus and Monarch Airlines.

Dublin, Ireland

Maximised revenue for CarTrawler through analysis of car rental market, trends and consumer behaviour, and identifying opportunities for revenue growth and conversion improvements. Knowledge of CarTrawler’s specialised pricing system which involved running rate shops, reviewing market position, making pricing changes and analysis of the impact these changes had on performance.Understanding of different CarTrawler channels such as Airlines, B2C, Metasearch, White label, and the differing price elasticity for each channel to ensure revenue is optimised Priced our car rental products to best fit the profile and needs of the customer across global markets from Australia to Greece. Liaising with external suppliers to ensure we have market leading rates

Dublin, Ireland

Ensured rental vehicle content & product is maximised across all locations and markets. Liaising with suppliers and internal IT team to resolve any issues with XML integration. Worked closely with regional team to develop and implement market leading strategy in supply, quality and pricing

Melbourne, Australia

Led a team of eight employees to manage the back office administration requirements when installing Origin’s portfolio of energy efficient products and put in place development programs to help them progress. Liaised with state and federal regulatory bodies regarding any changes to Solar Energy legislation. Oversaw Origin’s network of installers to ensure all installations were carried out safely, efficiently and with all rebate documentation completed accurately.

Melbourne, Australia

Managed the post-sale contact centre for Origin Energy Solar Energy customers with a team of up to 20 staff. Received any escalated customer phone calls from my team and resolved any customer advocacy, fair trading and ombudsman cases. Liaised with installers to ensure our expectations are being met regarding timely contact and installation of products.

Melbourne, Australia

Created and managed campaigns for new business acquisitions from briefing to conception and monitored performance of these campaigns. Oversaw the outbound telesales team in coordination with marketing campaigns.

Melbourne, Australia

Received calls from customers regarding any issues that may arise from their solar energy solution and rectified these issues with installers, electricity distributors and other parties.Organised government rebate documentation for customers, ensuring these are completed accurately and assisting any customer queries about these documents. Liaison between solar customer care and solar marketing teams to ensure messaging consistent across all mediums.

Bachelor Of Commerce, Marketing

Attended Carlson on a student exchange for one semester. Recipient of Westpac Travelling Scholarship for students studying abroad

Bachelor Of Commerce - Bcom, Marketing Management

Bachelor Of Physical Education, Exercise Prescription & Management