Jon Downs Email & Phone Number

United States

Responsible for managing all brands, distribution channels, and sales for the organization. Key focus on developing strategic sales plans based on client's goals that will promote sales growth and customer satisfaction for the organization. Specific responsibilities include business and market development, customer management, management of market research, strategic direction for promotion and advertising, sales growth, and customer satisfaction. Overseeing the sales and marketing team members’ daily activity and development. Google ads management. Facebook ads creation and management. SEO website content and development. Website design. Social media management. Google my business management. Lead generation. Email marketing. Content marketing. Influencer marketing. Brand marketing and consulting.

Abilene, Texas, United States

Successfully managed the operations of the district office, ensuring efficient workflow and adherence to company policies and procedures.Conducted comprehensive training programs for both new and existing employees, providing them with the necessary knowledge and skills to excel in their roles.Fostered a positive and collaborative work environment, promoting teamwork and employee engagement.Developed and implemented strategies to maximize sales growth and achieve revenue targets within the assigned district.Oversaw the sales process for new customer sign-ups in three cities, namely Abilene, San Angelo, and Brownwood, Texas.Cultivated strong relationships with sub-contracted electric companies, effectively managing partnerships and driving customer acquisition efforts.Monitored key performance indicators (KPIs) and conducted regular performance evaluations to identify areas of improvement and implement corrective actions as needed.Analyzed market trends, competitor activities, and customer feedback to identify business opportunities and adjust sales strategies accordingly.Collaborated with cross-functional teams, including marketing and customer service, to ensure seamless operations and provide exceptional customer experiences.Prepared and presented reports to senior management, providing insights into district performance, sales metrics, and future growth prospects.

Shreveport-Bossier City Area

Successfully managed the operations of the district office, ensuring efficient workflow and adherence to company policies and procedures.Conducted comprehensive training programs for both new and existing employees, providing them with the necessary knowledge and skills to excel in their roles.Fostered a positive and collaborative work environment, promoting teamwork and employee engagement.Developed and implemented strategies to maximize sales growth and achieve revenue targets within the assigned district.Oversaw the sales process for new customer sign-ups in three cities, namely Abilene, San Angelo, and Brownwood, Texas.Cultivated strong relationships with sub-contracted electric companies, effectively managing partnerships and driving customer acquisition efforts.Monitored key performance indicators (KPIs) and conducted regular performance evaluations to identify areas of improvement and implement corrective actions as needed.Analyzed market trends, competitor activities, and customer feedback to identify business opportunities and adjust sales strategies accordingly.Collaborated with cross-functional teams, including marketing and customer service, to ensure seamless operations and provide exceptional customer experiences.Prepared and presented reports to senior management, providing insights into district performance, sales metrics, and future growth prospects.

Abilene, Texas, United States

Spearheaded the day-to-day operations of two cities, ensuring seamless coordination and alignment with company objectives and Suddenlink Communications' standards.Oversaw and implemented comprehensive training programs for sales teams, equipping them with product knowledge, sales techniques, and customer service skills.Led a team of sales representatives, providing coaching, guidance, and support to maximize individual and team performance.Developed and executed strategic sales initiatives to meet and exceed revenue targets, while maintaining a high level of customer satisfaction.Fostered a positive and results-driven work culture, promoting teamwork, employee engagement, and professional development.Established and maintained strong relationships with Suddenlink Communications as a sub-contractor, effectively managing partnerships and ensuring compliance with contractual obligations.Conducted regular performance evaluations, identifying areas of improvement and implementing action plans to enhance team productivity and efficiency.Analyzed sales data, market trends, and customer feedback to identify opportunities for growth, optimize sales strategies, and drive customer acquisition efforts.Collaborated cross-functionally with various departments, including marketing, customer service, and operations, to streamline processes and deliver exceptional customer experiences.Prepared and presented comprehensive reports to senior management, providing insights into district performance, sales metrics, and recommendations for improvement.

Digital Marketing

Received a Nano Degree from Udacity specializing in Digital Marketing.

High School Diploma