Manage Exchange messaging teamCoordinate project roadmaps for quarterly sprints utilizing SCRUM model for Agile methodology Maintain vendor relationshipsEmail gateway management

- Detect business changes and technical needs- Answer business changes and technical needs by designing robust and often complex solutions- Understand and design processes for business operational and project implementations and ongoing maintenance of the resulting completion- Build relations with vendors- Understand costs and risks and communicate within business cases as required for upper leadership approvals and analysis- Plan data, application, and/or technical migrations - Work closely with project managers in the evaluation of project artifacts and technical requirements- Answer data and technical audits as required for data security or technical industry standards

- IT systems maintenance- Company hardware repair services- SCCM/Intune application packaging/deployment- Project collaboration- Global print fleet management- People management- Tier-3 company internal supportThe linked video is EXACTLY why I joined Cerner.

- Apple administration through MDM, Open Directory, and Profile Manager. - Monitoring and Alert management via multiple platforms including Cacti, IPswitch WhatsUp Gold, Zabbix, Nagios, Spiceworks, and NeDi. - General PC support- Ticketing management with Atlassian's Jira, Numera's Footprints, and RedMine. - Event support- Software deployments/updates via WSUS for Windows and ARD for Apple, and typical apt-get for Linux - Hardware deployments/updates including servers, end-user computers, and network infrastructure such as switches, bridges, routers, cable, and wireless APs. - VM administration including VMware ESXi and Hyper-V.