Jon Frank is a Senior Technology Trainer at BCLP. He possess expertise in training, program management, non profits, process improvement, nonprofits and 20 more skills. Colleagues describe him as "Jon created and delivered a program that was tailored to our organization's specific needs. The material was on target and delivered in a manner that everyone could understand and benefit from. The positive feedback that I received from staff who attended his training was overwhelming. When we were upgrading from Windows 2003 to 2007 we asked Jon to come in and give an overview of the changes. When we came to work the next day we were up and running with 2007! The transition was seemless thanks to Jon." and "I have had the pleasure to work with Jon for a number of years and most recently in his role at NPower. On numerous occasions I found Jon's assistance invaluable as we worked together in supplementing the limited resources of a small training & development department to supporting building staff basic information literacy and computer skills. Jon took the time to understand our business needs and was able to consistently offer excellent and creative solutions to the problems we were facing, whether in fulfilling a need to train several dozen employees on a new version of Microsoft Office, or in finding a resource to provide individual coaching in solving complex problems."