Jonathan Guerrero

Jonathan Guerrero Email and Phone Number

Creative Strategy | Team Builder | Consultant | Pastor | Customer Success Manager @ Venture Church
Jonathan Guerrero's Location
Seattle, Washington, United States, United States
About Jonathan Guerrero

Current Role: Customer Success ManagerIn my role as a Customer Success Manager, I focus on empowering customer engagement, driving generosity, and fostering robust feature adoption across my portfolio of customers.I take the lead in designing and delivering high-impact, customer-focused webinars for our Customer Success Management organization. These one-to-many digital events are aimed at training, highlighting key product features, and sharing actionable strategies on topics that are most relevant to our customers.I oversee one of the largest portfolios in our Customer Success Management team, consistently achieving over 90% attainment of my book of business with a churn rate of less than 10%.Regardless of the customer’s size, my mission is to provide expert product guidance, strategic support, and meaningful moments of empowerment. This enables my customers to maximize success within their organizations and achieve their goals effectively.

Jonathan Guerrero's Current Company Details
Venture Church

Venture Church

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Creative Strategy | Team Builder | Consultant | Pastor | Customer Success Manager
Jonathan Guerrero Work Experience Details
  • Venture Church
    Connections Director, Venture Seattle
    Venture Church Nov 2024 - Present
    Venture Seattle
  • Sunday Co-Op
    Owner/Lead Consultant
    Sunday Co-Op Sep 2023 - Present
    With over 20 years of experience in ministry, I have dedicated my career to supporting churches in creating meaningful connections and fostering growth. I’ve served on executive teams of large churches as a Guest Experience / Connections Pastor, contributed to the establishment of church plants, and led on-demand training webinars while working in industry-leading church software companies. My expertise lies in designing and implementing actionable strategies and follow-up plans specifically tailored to guest experience management.I founded Sunday Co-op to partner directly with administrative teams, pastors, and volunteers. My mission is to equip teams with foundational principles, process frameworks, and proven tools to enhance first-time guest experiences. Through customized templates, collaborative knowledge-sharing, and data-driven insights, I help ministries uncover growth opportunities and achieve measurable results.My passion is to empower your church with engagement solutions that foster strong community connections, develop effective call-to-action strategies, and inspire a united team effort. Whether through personalized consulting or collaborative online sessions, my goal is to support your ministry in fulfilling the mission God has called you to accomplish.
  • Pushpay
    Customer Success Manager
    Pushpay Jul 2016 - Present
    Seattle, Washington, United States
  • New Community Church
    Pastor, Guest Experience/Connections & Creative Arts
    New Community Church Nov 2016 - May 2021
    Maple Valley, Washington, United States
    As a key member of the Church Leadership Team, I provided strategic oversight and pastoral leadership in the areas of guest engagement & connections, organizational integration, brand awareness, and the overall vision and strategy for the organization’s growth and expansion. My role was instrumental in ensuring alignment across teams and fostering a culture of excellence and innovation.Key Responsibilities:•Volunteer Leadership & Coordination:Directed and managed a team of over 200 volunteers across various Serve Teams, ensuring operational excellence, strong community engagement, and high levels of volunteer retention and satisfaction.•Creative Leadership & Development:Led and developed a dynamic creative team comprising staff, freelancers, and volunteers. As the principal creative lead, I oversaw the organization’s creative direction, ensuring high-quality outputs that aligned with the organization’s mission, values, and growth objectives.•Leadership Development:Designed and implemented leadership development initiatives to equip team members with the tools and skills needed to grow personally and professionally, fostering a culture of collaboration and innovation.•Teaching & Speaking:Served as a member of the Sunday Services Speaking/Teaching Team, contributing to the delivery of impactful and engaging messages that resonated with a diverse audience and reinforced the organization’s mission.This role combined strategic vision with hands-on leadership, enabling the organization to thrive, grow, and achieve its mission of serving the community effectively.
  • Apple
    Manager, New Hire And Store Training
    Apple Sep 2014 - Jul 2016
  • Apple
    Expert Sales Lead
    Apple Apr 2012 - Sep 2014
  • Apple
    Creative (Trainer)
    Apple Oct 2008 - Apr 2012
  • Apple
    Sales Specialist
    Apple Sep 2007 - Oct 2008
  • Wells Fargo
    Team Manager
    Wells Fargo Mar 2006 - Sep 2007

Frequently Asked Questions about Jonathan Guerrero

What company does Jonathan Guerrero work for?

Jonathan Guerrero works for Venture Church

What is Jonathan Guerrero's role at the current company?

Jonathan Guerrero's current role is Creative Strategy | Team Builder | Consultant | Pastor | Customer Success Manager.

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