Jonathan Guerrero Email and Phone Number
Current Role: Customer Success ManagerIn my role as a Customer Success Manager, I focus on empowering customer engagement, driving generosity, and fostering robust feature adoption across my portfolio of customers.I take the lead in designing and delivering high-impact, customer-focused webinars for our Customer Success Management organization. These one-to-many digital events are aimed at training, highlighting key product features, and sharing actionable strategies on topics that are most relevant to our customers.I oversee one of the largest portfolios in our Customer Success Management team, consistently achieving over 90% attainment of my book of business with a churn rate of less than 10%.Regardless of the customer’s size, my mission is to provide expert product guidance, strategic support, and meaningful moments of empowerment. This enables my customers to maximize success within their organizations and achieve their goals effectively.
Venture Church
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Connections Director, Venture SeattleVenture Church Nov 2024 - PresentVenture Seattle -
Owner/Lead ConsultantSunday Co-Op Sep 2023 - PresentWith over 20 years of experience in ministry, I have dedicated my career to supporting churches in creating meaningful connections and fostering growth. I’ve served on executive teams of large churches as a Guest Experience / Connections Pastor, contributed to the establishment of church plants, and led on-demand training webinars while working in industry-leading church software companies. My expertise lies in designing and implementing actionable strategies and follow-up plans specifically tailored to guest experience management.I founded Sunday Co-op to partner directly with administrative teams, pastors, and volunteers. My mission is to equip teams with foundational principles, process frameworks, and proven tools to enhance first-time guest experiences. Through customized templates, collaborative knowledge-sharing, and data-driven insights, I help ministries uncover growth opportunities and achieve measurable results.My passion is to empower your church with engagement solutions that foster strong community connections, develop effective call-to-action strategies, and inspire a united team effort. Whether through personalized consulting or collaborative online sessions, my goal is to support your ministry in fulfilling the mission God has called you to accomplish.
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Customer Success ManagerPushpay Jul 2016 - PresentSeattle, Washington, United States -
Pastor, Guest Experience/Connections & Creative ArtsNew Community Church Nov 2016 - May 2021Maple Valley, Washington, United StatesAs a key member of the Church Leadership Team, I provided strategic oversight and pastoral leadership in the areas of guest engagement & connections, organizational integration, brand awareness, and the overall vision and strategy for the organization’s growth and expansion. My role was instrumental in ensuring alignment across teams and fostering a culture of excellence and innovation.Key Responsibilities:•Volunteer Leadership & Coordination:Directed and managed a team of over 200 volunteers across various Serve Teams, ensuring operational excellence, strong community engagement, and high levels of volunteer retention and satisfaction.•Creative Leadership & Development:Led and developed a dynamic creative team comprising staff, freelancers, and volunteers. As the principal creative lead, I oversaw the organization’s creative direction, ensuring high-quality outputs that aligned with the organization’s mission, values, and growth objectives.•Leadership Development:Designed and implemented leadership development initiatives to equip team members with the tools and skills needed to grow personally and professionally, fostering a culture of collaboration and innovation.•Teaching & Speaking:Served as a member of the Sunday Services Speaking/Teaching Team, contributing to the delivery of impactful and engaging messages that resonated with a diverse audience and reinforced the organization’s mission.This role combined strategic vision with hands-on leadership, enabling the organization to thrive, grow, and achieve its mission of serving the community effectively.
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Manager, New Hire And Store TrainingApple Sep 2014 - Jul 2016 -
Expert Sales LeadApple Apr 2012 - Sep 2014 -
Creative (Trainer)Apple Oct 2008 - Apr 2012 -
Sales SpecialistApple Sep 2007 - Oct 2008 -
Team ManagerWells Fargo Mar 2006 - Sep 2007
Frequently Asked Questions about Jonathan Guerrero
What company does Jonathan Guerrero work for?
Jonathan Guerrero works for Venture Church
What is Jonathan Guerrero's role at the current company?
Jonathan Guerrero's current role is Creative Strategy | Team Builder | Consultant | Pastor | Customer Success Manager.
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Jonathan Guerrero
Technical Sales | Business Development | Energy | Mba Candidate At Chicago BoothHouston, Tx2fmctechnologies.com, flexsteelpipe.com -
Jonathan Guerrero
Senior Associate - Diversified Financial Institutions At Pnc Capital Markets LlcUnited States3lmu.edu, templerock.com, jpmorgan.com1 +163092XXXXX
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Jonathan Guerrero
Long Beach, Ca -
1thepalace.org
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Jonathan Guerrero
San Francisco Bay Area
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