Jon Hacking Email & Phone Number

Responsible for all benchmarking and performance testing of 2 and 3-tier Customer Relationship Management (CRM) applications. Manage the R&D Lab, supporting over 100 development and QA engineers. Manage the Released Products Group, responsible for service packs, patches, and 3rd tier tech-support. Hire, evaluate, and supervise full time and contingent technical staff.

- Responsible for all testing of MS Digital Dashboard web technology released in June 2000. - Responsible for all testing of Microsoft’s Clip-Art website (now http://dgl.microsoft.com). Develop and execute test plans, test specifications, test applications, stress suites and release criteria for 6 major code upgrades of this completely dynamic, ASP and SQL powered website. Improve relationships with microsoft.com and ITG groups to improve reliability. V&V new content as needed. Since this site took 2 million hits and 1 million downloads a day, performance was always a crucial issue. I developed and tracked performance metrics and researched new technologies to give users the best experience possible. - Responsible for all testing of an internal image asset tracking system, a multi-user custom VB application connected to a SQL back-end. Develop and execute test plans, test specifications, and release criteria for 4 major code releases. - Responsible for all testing of the MS Broadcast Data Network client and server components, a ‘convergence’ technology that merged television and the web. Our group was responsible for the 'video enabling' of Win98, but my team’s specific responsibility was testing the creation and transmission of digital data that comes down 'next to' the video signal in the vertical blanking interval. Procure and setup test hardware, develop and execute test plans, test specifications, test applications, stress suites, BVTs, end-to-end tests, accelerated life tests and release criteria. This project lasted over 2 years and included testing 2 client components that shipped with Win98 and 13 server components that shipped in NetShow Theater Server. - Drive bug triage meetings and meet with program management and developers to drive important issues to resolution. - Hire, evaluate, and supervise full time and contingent technical staff.

Develop multi-platform (Windows, Sun Unix, HP Unix) software for in-circuit emulators. Development was done in C, C++, and an in-house language in a Unix environment.

Bothel, Wa

- Develop, enhance, test, document, and maintain surgical laser controller software. We used an 80552 chip and custom hardware to control a 20W RF excited CO2 surgical laser. The code implemented feedback control systems and was written in C and Assembler. - Modify the laser control system to create a new pulse type suitable for skin resurfacing (wrinkle removal). - Develop, write, and implement a full medical software development system and a V&V system suitable for FDA certification. - Use these systems to help obtain 2 FDA 510(k) certifications for the product and procedures.

Redmond, Wa

- Develop and test real-time, multitasking medical patient monitoring systems. We used a vrtx real-time multitasking kernel running about 90 tasks on custom 186 and 386 based hardware. - Research and implement new code, compilers, emulators, debuggers, make and version control systems, and automated test environments. - Team leader for development of new motherboard (hardware and software). - Design & implement tools & systems to enhance productivity & product reliability. - Network Manager / Architect for our Novell / Unix development network.