Jon Hanley Email & Phone Number

Illinois, United States

The Director of Client Consultancy leads and supports all of the strategic and client development activities before a new client partnership is created and the ongoing delivery of value for existing clients ensuring satisfaction and receipt of increasing value. Client Consultancy lays the groundwork and supports the Client Development team to be successful by analyzing the market, creating and managing effective solutions to meet both client objectives and those of Pointcore, Inc., and adds value throughout the entire sales process. Consultancy performs a variety of sales support functions for both the Client Development and Client Management teams, along with numerous internal administrative functions.

Peoria, Illinois Area

Key Strategic Projects:Hosted Epic deployment of EMR: - Decatur Memorial Health System and Medical Group, Decatur, Il - August 2015 - Cancer Care Specialists of Illinois, Decatur, Effingham, Centralia, and Swansea, IL - September 2015 - Raycraft and Jones Orthopedic, Decatur, IL Target April 2015Essential Job Functions:- Directly accountable for the overall success of complex inter-related projects that cross departmental and organization boundaries.- Directs projects requiring significant IT support from original concept through design and implementation and insures project objectives are achieved within the agreed upon scope, timeline, risk management, and resource levels.- Following departmental program and project management standards is responsible for determining strategies, directing change management activities, developing conceptual designs, completing business assessments, developing project budgets, and developing, managing, and integrating detailed project work plans.- Responsible for the implementation and management of project management processes, project structures, performance monitoring, and other control mechanisms necessary to accomplish project objectives.- Proactively identifies risks, manages issues, and escalates when appropriate to ensure that informed decisions are made in a timely manner.- Reviews and approves project deliverables, work plans, and milestones with business leaders, IT leaders, 6 Sigma Master Black Belts, third party consultants, and IT product vendors.- In conjunction with other IT leaders and project managers, monitors the status of projects and takes any steps necessary to focus priorities, improve project structures, resolve issues, and/or enhance work plans to ensure completion of the project objectives.- Actively mentors senior and staff level project managers.

Key Strategic Projects:- Deployment of Epic as a hosted EMR and billing suite at:o University of Illinois College of Medicine – Peoria (27+ Locations and 65+ Providers) - March 2014o Heartland Community Health Clinic – Peoria (6 Locations and 80+ Providers) - Target activation November 2014- Deployment of Epic at acquired hospitals and physician primary care and specialist physician groups - Deployment of Epic myChart online payment portal - October 2014- Implementation of self pay early out program (Avadyne Health) - August 2014- Implementation of 3M Clinical Documentation Improvement and Computer Assisted Coding system-March 2014- Implementation of Epic Home Health and Hospice Module - January 2013- Implementation of Epic Beaker (lab) module - October 2013- Systems design and implement of Hyland OnBase Disaster Recovery system at OSF’s DR data center in Chicago - June 2014- Implementation of patient self-service kiosks - July 2013Essential Job Functions:-Responsible to provide vision, structured analysis, process design, system selection, system architecture, development, testing, and implementation of systems -Development and ongoing refinement of 3 year Financial IT Strategic Roadmap including development of white papers-Provide strategic direction and overall management for deployment of Epic as an EMR for hosted/non owned entities-Lead assessment of potential acquisitions and EMR hosting of hospital and ambulatory groups-Reviews and evaluates work of staff members and manages departmental performance. -Develop the strategic and tactical information system plan by proposing projects, preparing scope, timeline, deliverables and feasibility documents including the estimated cost of required resources.- Engages with interdisciplinary management personnel to identify and design future needs and efficient workflow processes throughout the ministry.

Key Strategic Projects and Training:- EPIC Program Manager: Revenue Cycle – Hospital and Ambulatoryo (Scheduling, Registration, Charging, Document Imaging, HIM, Patient Accounting, EDI interfaces )- Assessment Program Manager: Responsible for Completion of gap analysis, budget, business case, formal recommendation- Implementation Program Manager: Responsible for oversight, planning, design , validation, build, testing, and cutover- Digital Mammography Assessment - Tele sleep Assessment- Completion of formal Black Belt training and practical use of formal Six Sigma methodology Essential Job Functions:- Responsible for directing project managers, black belts and analysts on information technology projects from business case development, through systems selection, design and implementation- Complete business assessments to define expected outcomes and to quantify the cost/benefit of projects.- Translate business objectives to information technology requirements in order to achieve desired outcomes.- Develop and obtain customer approval of project charters that define the scope, approach, timeline, key performance indicators and resources- Develop and manage detailed project work plans including the definition of key activities and tasks, the allocation of appropriate resources, the delegation of activities to project team members, and the execution of activities and tasks.- Identify and manage activities on the critical path of the project.- Develop project budgets including capital and operating expense requirements and project staffing requirements.- Complete quantitative cost/benefit analysis to support project funding requests and present final costs and resource requirements to leadership and customers for funding approval.- Evaluate vendor proposals for thoroughness and completeness of cost estimates.- Proactively manage customer relationships to insure high performance and satisfaction with project deliverables.