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A Senior Technical Leader who helps business and IT leaders envision and implement the new digital capabilities required to deliver transformative business results. Key Highlights: • 15 years directing digital platform evolution to lower operating costs and increase revenue. • 13 years innovating and implementing new e-commerce and omnichannel platform capabilities.• 10 years inventing dramatically better ways to envision, implement new digital technology.
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Founder And CeoResultedgeScottsdale, Az, Us
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Founder/CeoResultedge Apr 2019 - PresentGreater Phoenix AreaEstablished ResultEdge LLC to dramatically improve the way digital transformation initiatives are strategized, implemented, and support vital business objectives:• Authored Digital Results Strategy™ to help leaders link business strategy to IT strategy.• Created a Results-Focused Delivery™ system to hit return on investment targets consistently. • Developed a Future-Ready Platform™ system to incrementally prepare for new challenges. • Building a Dynamics 365 add-on that helps clients with medical devices certification. • Helping leaders to commit to the transformative changes needed to confidently thrive.
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Director Application ServicesAxon Sep 2016 - Apr 2019Scottsdale, AzResponsible for strategic direction, delivery execution, and operational support of Axon's enterprise business applications:• Led the effort to digitize the quote-to-cash system and reduce labor from days to minutes. • Led the selection and implemented Dynamics 365 and enabled new scalable workflows.• Negotiated substantial savings on agreements with Microsoft, Salesforce, and others. • Reduced time required to enter new international markets from months to weeks.• Digitized order fulfillment, accounts payable, bank, and cash management.• Implemented the first digital warehouse management system to track inventory locations. -
Senior Director, Digital Engineering & Mobile SolutionsWalgreens Boots Alliance Feb 2009 - Sep 2016Bellevue, WaDirected the Digital Merchandising System and Demand Planning Teams:• Implemented Agile practices and consistently delivered projects on time and on budget. • Extended the "Digital Product Hub" to enable SEO, rich content, and new omnichannel features. • Integrated Oracle's Demand Planning system, improving overall inventory position by 40%.• Built new contact lens platform features that added $50 million in sales revenue. -
Senior DirectorLiberty Media - Celebrate Express/Buy Seasons Jul 2007 - Jan 2009Kirkland, WashingtonDirected Software Engineering, Quality Assurance, and Data Warehouse teams for an $85 million-dollar online retailer: • Led a complete rewrite of the platform that improved availability from 60% to 99.7%. • Enhanced site user experience and boosted order volume by 9%. • Reduced late order shipment from an average of 13% to less than 3%. • Reduce call abandonment to less than 3%, and lowered the call center cost by 18%.
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Chief Technology OfficerSnap For Seniors Dec 2005 - Dec 2006Greater Seattle AreaCo-founded the company and led the creation of a new web/search platform that presents all licensed senior living options in an objective and positive real estate listing framework: • Recruited team of software and infrastructure engineers and launched service in nine months.• Product Managed website and search engine development.• Built the first national database of all licensed senior care facilities. • Powered state and local government and the National Alzheimer Association websites.• Sold to Carelike LLC, a subsidiary Health Link Dimensions. -
Enterprise ArchitectRei Jan 2003 - Dec 2005Greater Seattle AreaAs REI's first Enterprise Architect:• Authored enterprise architecture roadmaps to guide product and infrastructure investment.• Developed “current state” blueprints to build a prioritized platform backlog and gain traction.• Innovated a "Retail Analytics Dashboard” that drove hourly insights to support store selling. -
Principle ConsultantFujitsu 2000 - 2003Greater Seattle AreaResponsible for independent IT business consulting and enterprise architecture services to various clients including Boeing and AT&T Wireless:• Guided selection and commitment to AT&T’s wireless network monitoring system• Helped Boeing Commercial Airplanes select a global customer relationship management solution. -
Architecture Program ManagerVodafone Global Enterprise 1995 - 2000Greater Seattle Area, Walnut Creek, CaResponsible for national and international strategic technology programs and supporting domestic and global operating companies:• Designed a mobile billing plan database that allowed four companies to share a common call centers.• Led the development of a common mobile application platform that supported 31 mobile carriers.• Engineered multiple data marts that led to enhanced data driven decisions to optimize operations.
Jon Heinrich Education Details
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Co-Active Training InstituteLife Coaching, Leadership -
Cybernetic Systems
Frequently Asked Questions about Jon Heinrich
What company does Jon Heinrich work for?
Jon Heinrich works for Resultedge
What is Jon Heinrich's role at the current company?
Jon Heinrich's current role is Founder and CEO.
What is Jon Heinrich's email address?
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What is Jon Heinrich's direct phone number?
Jon Heinrich's direct phone number is +150223*****
What schools did Jon Heinrich attend?
Jon Heinrich attended Co-Active Training Institute, San Jose State University.
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