Jon Humphrey Email & Phone Number

At Deluxe Corporation, because of my talents, I quickly rose in the ranks. Currently I manage a 35+ member team with 4 managers which support all end user devices along with hands on for networking, server, and telephony support. Supporting 5800+ users and 6200+ devices in over 50 locations, my role continued to quickly grow as I took ownership of all hardware orders, directing the end user portion of Mergers and Acquisitions, along with managing end user defined projects. I never turned down an opportunity to help the company grow by partnering with the business units to streamline what we do together. Because of my enthusiasm, openness, honest, and can-do approach, I have earned the respect of our business partners and vendors which also makes the job much easier for all.During my time with Acxiom I started as a technical engineer for the server support team within the outsourcing division. I was promoted within a year to team leader for the server team taking on not only team responsibilities, but managing server projects and disaster recovery efforts for various Acxiom customers.I am an experienced, proactive IT senior manager with deep knowledge in corporate end user IT support and team leadership. Effective project manager, delivering results on time and with budget. Analytical problem solver and strong communicator. Excels at building relationships and collaborating with internal customers and vendors to ensure business needs are met in a cost effective and timely manner. TECHNICAL SKILLSWindows / iOS desktop and server operating systemsXP, WIN7, WIN10, Server 2000, Server 2012, Citrix, ZenApp, Skype, WebEx, VMWareSpecialties:Team LeadershipMentoringDocumentationCommunicationsIncident ManagementDesktop SupportServer SupportManufacturing SupportCall Center Support

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  Senior Manager - Technology Solutions & Support - Desktop Support

  Deluxe Corporation

  Apr 2010 - Dec 2017 - Shoreview, Mn