Jon Latimer Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Responsibilities in this position include:- Cultivate relationships with stakeholders, team members, and clients, demonstrating strong written and verbal communication skills- Collaborate with team on project tasks including knowledge handover, problem solving and communication of business and technical requirements as required.- Lead discovery sessions to gather detailed client requirements.- Leverage gathered requirements to produce clear and comprehensive project documentation.- Facilitate project backlog ceremonies, ensuring stories and tasks in backlog are discussed, understood and estimated properly prior to project planning meetings

Calgary, Alberta, Canada

Responsibilities in this position include:Project Manager- Manage Dev Teams and timelines; Create sprints on Jira and maintain Jira board and delegate Jira cards.- Run scrums, attend internal and external meetings.- Ensure enough resources have been provided to a project.- Manage team schedules and deliverables.- Gather project progress from the team and relay to Development Manager- Evaluate issues and try to solve them with technical teams as long as the issue is related to in-scope features.- Support developers in technical challenges

Calgary, Alberta, Canada

Acted as team lead for project coordinators in addition to my primary responsibilities during my tenure as a technical project manager.- Providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.- Ability to create a cohesive team that works efficiently together to maximize team potential.- Research and explore new opportunities within the team. Expanding team knowledge through continuous team engagement on a weekly basis- Creating new and efficient ways to perform tasks at a platform level; sharing with CTO and Dev Mgr. to be implemented at a company-wide level.

Calgary, Alberta, Canada

Acted in this position to familiarize with updated company policy and best practice before transitioning into a project management role.Responsibilities in this position include:- Strive to maintain the progress, mutual interaction tasks of various parties that reduce the risk of overall failure, maximize benefits, and minimize costs.- Support Project Coordinators- Ensure preventative measures are in place to avoid interruptions and delays in the flow of work.- Ensure preventative measures are in place to avoid interruptions and delays in the flow of work.

Vancouver, British Columbia, Canada

Responsibilities in this position included:- Owned one or more high-paced projects and ensured the successful delivery of each project- Handled all internal coordination and external client communications for each project- Owned each task in projects and ensured that projects are proceeding according to scope, schedule, budget and highest quality standards- Managed cross-functional team of product managers, designers, and software engineers- Hosted all scrum related ceremonies within assigned projects, ensure team is following best scrum practice. - Educated team members on scrum and agile best practices as required - Monitored team progress and performance and unlocked the highest levels of productivity for the team

Calgary, Alberta, Canada

Responsibilities in this position included:- Prepared and consistently maintained overall project organization, documentation and communication- Maintained all project documented requirements and met with team on a regular basis to address issues and/or clarification & needs - Handled all client account set-up activities- Completed ad hoc research on third party services and API integrations- Assisted managers on daily project needs - Worked with managers to maintain project timelines- Worked with designers to communicate client feedback - Communicated requirements to the developers - Maintained and created meeting minutes from internal team meetings and client meetings; provided managers with meeting minutes for action item delegation- Updated upper management for project issues that project managers cannot mitigate; or, halted a project if severe issues arise- Conducted user acceptance testing- Prepared client testing documents and end of project packages for clients

Calgary, Alberta, Canada

Responsibilities in this position included:- Received and completed work orders from a centralized dispatch center ensuring that service is delivered within the scheduled appointment time.- Specialized in TELUS PureFibre installation & repair, as a part of the F.I.A.D (Fibre in a day) team.- Operated equipment and shared company vehicle in a safe manner, ensuring adherence to Ledcor’s safety programs. - Provided home sales solutions and support, with a high level of customer service, ensuring that work orders are completed to the customers’ satisfaction and escalations or concerns are addressed professionally. - Troubleshot and resolved technical issues. - Traced and located appropriate telecommunications links.- As an ambassador of Ledcor, ensured professionalism in dress, vehicle cleanliness and test equipment, and tools are maintained in excellent condition.

Medicine Hat, Alberta, Canada

Responsibilities in this position included:- Acted as a primary point of expertise and knowledge for any computer hardware and computer accessory related inquiries- Provided prompt, efficient, and kind customer service- Worked in a sales team to meet and surpass weekly sales-related goals- Utilized a QPOS system to finalize customer transactions

Calgary, Canada Area

Responsibilities in this position included:- Attended daily marketing meetings, which focused on teaching and practicing essential concepts to successful sales- Worked as part of a tight-knit sales team in order to meet office-wide sales goals and quotas- Maintained a high knowledge of current telecom provider product and services- Went door-to-door in neighbourhoods containing existing and potential TELUS customers, and gave sales presentations on TELUS services