Jon Lay Email & Phone Number

Chattanooga, Tennessee, United States

Cleaning services for commercial and residential. Also provide professional commercial window cleaning services and medical grade disinfectant services that kill 99% of all viruses, bacteria, mold and fungi.

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Facilitated and managed all contracting companies working on site for major Gym renovation. Supervised all work was to code via blueprints and collaborated with multiple companies at once to overcome overlapping issues and problems. Met with Fire Marshal to pass on code/s.

Nashville, Tennessee, United States

• Performed telecommunications industry responsibilities, including site zoning investigation, lease contract negotiations, inspection of construction drawings and serving as multi-site point of contact for communities.• Created and uploaded SCIPS, E911, NEPA, NREC documents and tracker spreadsheets. • Worked closely with various members of the project team and clients to ensure processes and goals were completed on time; kept key players updated on the status of the projects.• Researched location zoning, building permits, and aligned sites with construction drawings. Did site walks for small cells, in-building services, and macro tower sites while documenting each site walk via site sketches, pictures, and measurements, for primary client, Verizon.• Traveled to Memphis and Arkansas 40% of time and worked remotely 50-60%.

Greater Nashville Area, Tn

• Delivered next day packages to businesses and residential customers.• Trained drivers on safety, efficiency, and Amazon’s best practices to achieve platinum status and exceeded customer satisfaction.

Nashville, Tennessee, United States

• Worked part time through college and full time in Nashville.• Developed optimal layout for indoor parking areas at client parking structure.• Trained all new hires on site individually and screened employees with side-by-side driving exams in parking garages.• Investigated and completed incident reports for accidents via valeted cars.

Hixson, Tn

• Met or exceeded company sales metrics by providing end-to-end solutions for customer needs, as well as building customer base through outside sales.• Was store key holder for two large stores responsible for opening and closing stores, properly balancing systems at end of day, and receiving weekly $40,000 in inventory of phones and merchandise.• Tracked daily metrics for sales goals.• Trained new hires to become independent and efficient salespeople with great customer service skills.

Chattanooga, Tennessee Area

• Meet or exceed company sales objectives.• Provide an end-to-end solution for customer needs.• Complete customer contracts/warranties, pull product inventories, accepting customer payments, and filing completed orders.• Expert on company products, services, accessories, pricing plans, and promotions.• Provide critical market feedback to Store Manger regarding local competition and product/service needs.• Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.

Chattanooga, Tennessee Area

Managed 25+ employees at the Assembly VW Plant for Quality Assurance and Containment for a few months. Responsible for assigning staff to designated work stations on the assembly line and properly train each employee to perform the job required to keep the line from shutting down and causing our company being fined $10,000 a minute. Collaborated with Volkswagen QA team to make sure the assembly lines always had sufficient supplies ready to use to build cars. Resolving problems with car parts and sorting through defective parts while sending rejected parts back to manufacturer and scrapping parts that are too damaged to rework. Worked with other venders and contracting companies to successfully keep the shift running smoothly. Defined and implemented long and short-term objectives; oversee and control all daily operations, policy implementation, and strategic direction. Established goals with employees; which are based on exceeding the expectations of customers through continuously improving parts and services through quality assurance. Provided an environment of mutual trust and respect and demanded the highest ethical standards and safety from staff ensuring all staff is using proper personal protective equipment.

Chattanooga, Tennessee Area

Clerk that uses SAP on a daily basis to correct errors in the system for material handling units. Look up system HU’s that are available to tag on material with no labels. Bin audits to make sure material is in proper location and is in correct status for shipping. ATCO Industries worked in our facility and approached me for a management position with them after observing my work ethic for 3 months.

Chattanooga, Tennessee Area

• Analyzed computer, printer, and mobile device issues for customers.• Tailored product combinations to customer needs to fit their budget.• Delivered TV’s and appliances.

Chattanooga, Tennessee Area

• Owner operator/ Contractor of large route servicing 300 mile radius every day.• Had contingency plans figured up for when the truck would break down.• Serviced daily routes and maintained overall customer satisfaction through consistent timely deliveries and scheduled pickups.• Grew route pick-ups and deliveries by 60% in first 5 months.• Received customer appreciation reward.

B.S, Exercise Health Science, 3.0

Activities and Societies: FCA Team, College JV Soccer, Intermural College AthleteExperience Served In the Armed Forces, Army National.

Certified 2019