Jon Mcgovern Email & Phone Number

Entered and verified data in various systems with a high level of accuracy and attention to detail. Assisted with IT support tasks, including troubleshooting hardware and software issues, providing user support, and performing system maintenance. Collaborated with cross-functional teams to ensure data accuracy and integrity. Generated reports and performed data analysis to identify and resolve data discrepancies. Assisted in developing and implementing data entry processes and procedures to improve efficiency and accuracy.

Issue credit memos in ERP for cancellations, refunds, inventory, date changes, unit pricing and order discountsCreate international invoicing that includes currency conversion and applicable tax understandingAudit sales order for correct billing address, email and contact informationRetrieve invoice display from prior day orders (including validation of proper inventory and payment terms prior to printing)Prepare detailed daily, weekly and monthly reports for managementProvide exceptional customer service when responding to inquiries and concernsAssist with internal and external audit requests

Developed and maintained positive working relationships with loan customersMonitored loan documents to ensure full compliance with all applicable laws and regulationsCoordinated loan closings with loan customers and other stakeholdersEnsured timely and accurate entry of loan data into the mortgage systemDeveloped and implemented policies and procedures to improve loan processing efficiencyAssisted with the preparation of loan documents and loan closing packages