Jonathan Mitchell Email & Phone Number

Windsor, CT

Developing and entering quotes and orders in the sales system in response to customer inquiries - Maintaining existing accounts in the respective sales territory, while also developing new business- Processing paperwork associated with the sales process- Handling diverse questions about the company’s products and services based on specific customer needs

Westfield, MA

• Implement extensive marketing and sales throughout New England and New York state; includes identifying and establishing productive communication with customers’ testing and evaluation staff, providing on-site.
• Initiate and maintain ongoing marketing efforts with new and negatively trending clients to retain existing clients, increase revenues, and expand client base; includes facility tours promoting laboratory capabilities.
• Analyze weekly sales reports to identify trends and address declining sales; worked with IT department to develop original assessment tool.
• Prepare sales proposals, bids, and estimates, successfully negotiate sales and contracts, and determine price schedules and discount rates.
• Review price estimates from client services and market development groups for quote accuracy and ongoing compliance with clients’ requirements and regulations.
• Conduct strategic planning with senior management and market development manager to identify, develop, and achieve department’s annual priorities, sales goals, and marketing strategies.

United States

• Collaborated with existing and potential clients, coordinating with managers and engineers to develop customized testing programs and price quotes for their companies; included comprehensive project.
• Monitored project timelines and acted as customer liaison to Dirats laboratory to achieve prompt service delivery, responsive customer service, and a maximized quote success rate.
• Generated new business through prospecting and cold calling and conducted periodic sales calls to existing customers.
• Worked with technical staff on responses and solutions to customer testing inquiries.
• Served as “go-to” resource for customer questions and concerns.

Westfield, MA

• Identified and categorized incoming testing supplies and equipment and verified accurate deliveries.
• Assigned identification and report numbers to materials received for testing.
• Transferred testing supplies and equipment and notified appropriate departments and staff.

Westfield, MA

• Cut test specimens based on accurate interpretation of customers’ work orders, blueprints, data, and diagrams, and adherence to procedural manuals and testing specifications.
• Applied basic algebra and geometry and used a broad range of work tools and devices in strict accordance with all safety regulations (saws, calipers, basic hand tools, micrometers) and best practices.

Computer And Information Systems Security/Information Assurance, 3.26

Bachelor Of Science (Bs), Criminal Justice

High School Diploma