Led team of 11 Regional Revenue Managers to influence a portfolio of 140+ midscale and upper mid-scale hotels with revenue management and rate strategy. Fostered a revenue management culture throughout the organization with focus on RevPAR growth, market index increases, and all facets of team leadership, building, and retention. Created new tools, processes and training to maximize revenue and efficiency, including conversion to Synxis CR/PM and new demand based rate management tool Attracted, developed, and retained talented individuals, achieving a 90% employee retention rate over the last three years Fostered a learning environment that ensures team members realize their highest potential, resulting in the promotion of 2 employees in the last year Conducted regional meeting presentations to educate franchisees on revenue management principles Achieved customer retention rate of over 90% for hotels on Revenue Management Services Portfolio consistently outperformed hotels not on revenue management services in RevPAR index and RevPAR index change

Directly managed revenue strategies for a portfolio of 14-17 franchised hotels. Maximized revenue for each hotel through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends, and historical data. Six years of positive RevPAR index growth for assigned portfolio of hotels Collaborated with other Regional Revenue Managers to grow La Quinta franchise revenue management program from 30 hotels to 270 hotels Performed market analysis of hotels new to revenue management services Led weekly revenue strategy calls with franchise owners, General Managers, and Directors of Sales to ensure that all stakeholders were aligned with revenue strategies Conducted training for front desk and operations teams on reservation sales and revenue management Built strong relationships with franchise owners that resulted in 95% retention rate of hotels on revenue management services Led revenue management department training team to develop processes and procedures for onboarding and training of newly hired Regional Revenue Managers, leading to greater consistency across regions and improved employee retention

Responsible for all aspects of operations including revenue strategy, sales, human resources, housekeeping, maintenance, and accounting. Consistently scored in the top 20% of brand for guest satisfaction Created annual budget and monthly forecasts for revenue and expenses Exceeded budgeted revenue and GOP each year Achieved 85% in employee satisfaction survey conducted by third party

Managed Hampton, Hilton Garden, & La Quinta Opened Hilton Garden and Springhill Suites Directed conversion from Clubhouse Inn & Suites to La Quinta Inn & Suites Led multiple renovation processes