Jon Murphy Email and Phone Number
In 2015 I completed a Bachelor of Business, majoring in Marketing and am very motivated to reenter this field of employment after suffering a serious spinal injury that required extensive surgery and rehabilitation.I am a dedicated person who is capable of applying myself both autonomously and within a team environment. With over 6 years banking experience, both branch and back-office, I developed strong capabilities with Epayments/Bpay Disputes, traces and recalls, dishonours, special answer and presentment requests, EIM and relevant APCA guidelines. Furthermore, I was given the opportunity to undertake a year’s secondment on the front-line to enhance my overall knowledge of how both back office and front line banking processes interact and further enhance my customer service skills. While I enjoy working with the children at Kids Care, I feel that my capabilities, experiences and qualifications are not being utilised and my ambitions are not being fulfilled. I am now looking for opportunities and challenges that will allow me to use the skills and experience that I have gained and developed over a number of years, in new roles.I have extensive customer service and operations support experience within the financial services industry, especially within the mutual sector, and have successfully developed a thorough understanding of compliance requirements and risk management practices as well as an appreciation of marketing principles and strategies following my completion of my marketing degree.Having the experience in the mutual sector, I can demonstrate that I am passionate about the customer experience, with a high regard to and respect of a customer focus.I would characterise myself as a well- balanced individual and a team member with a high level of commitment and dedication. I am also focused on achieving a high standard of results in a fair, respectful and equitable manner with a particular emphasis on thoroughness and timelines.
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Child CareWilston State School Dec 2015 - PresentWilston BrisbaneProvide quality care for children in a safe, fun and respectful environment, where staff interactions and relationships with children create an effective, responsive and inclusive atmosphere, which foster self-esteem and confidence in children.Provide a balanced variety of play, developmental and recreational activities to meet the individual needs, interests and abilities of all children and families.To promote balanced and healthy eating and effective hygiene practices and fosters an inclusive, supportive environment where parents feel comfortable to participate in the operation of the service including the decision making process to create a quality Outside school hours care service for families and children in partnership with families and the community. -
Operations Support OfficerQt Mutual Bank Limited (Qtmb) 2007 - Dec 2012Fortitude ValleyThe core function of this role is data entry and checking the processing of customer requests foraccuracy and completion of information and supporting documentation.Member Cheque facilities (e.g. cheque books, stop payments, signatories, dishonours), new, replacement and cancellations of VISA debit cards, Traces, Recalls, ATM/Bpay disputes and Fraud/AML experience.
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Sales And Service ConsultantQt Mutual Bank Limited (Qtmb) Jan 2010 - Jan 2011IndooroopillyHandle all customer queries ranging from opening new memberships, opening term deposit accounts, insurance quotes and sales, financial planning referrals and referring potential loan customers to a qualified branch lender.
Jon Murphy Skills
Jon Murphy Education Details
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Marketing Major , Minor Leadership And Management -
Town Planning -
Brisbane Boys College BbcBusiness, Management, Marketing, And Related Support Services
Frequently Asked Questions about Jon Murphy
What company does Jon Murphy work for?
Jon Murphy works for Wilston State School
What is Jon Murphy's role at the current company?
Jon Murphy's current role is Child Care at WILSTON STATE SCHOOL.
What schools did Jon Murphy attend?
Jon Murphy attended University Of Southern Queensland, The University Of Queensland, Brisbane Boys College Bbc.
What skills is Jon Murphy known for?
Jon Murphy has skills like Banking, Customer Service, Cash Handling, Sales, Data Entry, Microsoft Office, Leadership, Microsoft Word, Powerpoint, Product Innovation, Customer Support, Adaptable To All Computer Applications And Programs.
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Jon Murphy
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Jonathan Murphy
An Ambitious Global Data Center Manager With 20+ Years Of Experience Managing It Infrastructure And Facilities Environments.Melbourne, Vic2coles.com.au, anz.com -
Jon Murphy
Build Strategy For Continuous Improvement, Develop Sensitive Freight Excellence In Operational Areas, Customer Relationship Management.Wetherill Park, Nsw -
Jon Murphy
Software Application Provider Of Deep Instinct (An Ai Cybersecurity App.)Macquarie Park, Nsw
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