Jon Nam Email & Phone Number

United States

United States

Fuel AI is revolutionizing AI training with the world’s best global marketplace which connects people who take photos with their smartphones to AI Builders for first party data. We’ve gamified the system and we call the people who take pictures Bounty Hunters and the requests we receive from AI companies are called Bounties. Bounties can be in the form of images, videos, audio files, text files and more. No type of data is too obscure for us. We’ve got Bounty Hunters across the globe and our network of Bounty Hunters is growing rapidly. Our pricing is transparent and is based on the World Bank’s country tiers system. A large majority of the price paid for the data goes to the Bounty Hunters. And before we post a Bounty, the Fuel AI team will review the instruction set to ensure that it’s both comprehensive and simple so that Bounty Hunters can easily understand it and capture the exact, custom data the AI Builder needs. Our mission is to democratize the global AI industry by offering regular, everyday people the opportunity to monetize their first-party AI training data.

Palo Alto, California, Us

Meet the world's fastest AI-powered self-checkout - YC W15- Created and Managed the Global Operations Scaling Strategies- Business Forecast and Analysis- Established and Empowered teams to aggregate, track, and take action on KPI's- Built the Annual Operational Plans and Strategies to align with the Business Targets- Consistently drove operational efficiency and result oriented culture while focusing on developing talents within the organization- Supported Sales activities and Account Management with Operational Relationship Management- Empowered the Development of the Leadership in HR, Recruiting, Legal, Compliance, Service Delivery and Support, Customer Experience and Success, Field Audit, PMO, VMO, Financial Tracking, Security/Incident Management, and Operational Excellence.- Investor Relations- Operational Partnership Relations- Advised the CEO on all Operational Activities and Plans- Special Projects

San Francisco, California, Us

Revolutionizing and Innovating the next-generation retail experience. - YC S17Build and Manageo Operational and Services Strategyo Managed P&Lo. Account Management o Deployment Serviceso PMO and VMOo Strategic and Service Partnershipso Customer Experience and Successo Customer Supporto Procuremento Global Supply Chaino Global Logisticso Implementation and Field Engineeringo Quality Assurance

Plano, Texas, Us

o Accountable for Production Services, Global Logistics, Warehouse Management, Inventory Control, and Quality Controlo Partnered with Key Management to Deliver Process enhancements and Digital Toolingo Hired, Trained, and Retained Talento Created and maintained formal Operational Documentationso Led the ISO 9001:2015 Quality Project

o Formed strategy and product/services roadmapo Reviewed, analyzed, and advised on key business bottleneck and recommended changeso Established go to Market strategy on the new application offering – focusing on beauty cosmetics platformo Researched and provided guidance on SWOT and Porters analysiso Ongoing engagement to streamline and stabilize the product development/engineering resourcing and people managemento Technical Operations Advisor for M&Ao Ensured the development of product/services were aligned to the target timing, resource, and budgeto Recruited and Develop Operational workforce to meet the growing demando Built out and stress tested Infrastructure to accommodate potential spikes in CRM and Website utilizationo Established KPI’s to monitor progress and for incentiveso Empowered the organization to stay focused and share in the passion of "building relationships"o Built cadence between the Recruiting teams and the end client executiveo Identified and mitigated key points of potential revenue bottlenecko Re-established online, on-demand workforce management toolo Established efficient supply chain, inventory, and procurement processes and systemo Restructured store resource pool to align with the growing business (HR)o Streamlined online ordering/delivery systems (Grub Hub, Uber Eats, Door Dash)o Re-established online Marketing and Advertisement strategy to include Social Media and Forecasting

Campbell, California, Us

o Functional Responsibilities:• Ensured all programs are delivered on time, on-budget and referenceable• Recruited and built top performing teams• Expanded global delivery reach and partnerships• Created and provided product, marketing, and sales operations related assets and tools• Established operational standards and continual process and system enhancements• Established and monitored KPI’s per each functional area to be provided at the executive and board meetingso Leadership and Relationship Responsibilities:• Key incident and escalation executive for all accounts• Established and built executive relationships with clients, partners. and suppliers• Developed and communicated organizational objects, to inspire and motivate cross functional teams to achieve target results• Research and derive short and long term operational goals and capabilities• Led as the Global Operations Advisor for M&Ao Impact and Results:• Surpassed the 90% target project success rate after 9 months, increasing operational revenue and efficiency• Negotiated and re-contracted partner and supplier agreements, achieving a 30% reduction in YOY costs• Expanded the international deployment reach to accommodate 150+ countries across 6 continents• Reduced global logistics costs by 25% and reclaimed 10% of Vat taxes on our exports• Reduced Inventory holdings by 50% with no impact to production timelines

New York, Ny, Us

o Functional Responsibility• Created a dynamic technical organization structure to efficiently scale up/down to support a dynamic environment• Planned and design all IT and data center infrastructure• Created and managed complex IT requirements to support niche departments, like design, technical design, marketing, social marketing, and international facilities• Ensured highly available applications, services, and support (SLA management)• Built a Tier 0-3 technical services and communications strategy• Planned, presented, and managed all IT budgets and procurement• Managed all IT projects and established ITIL Practice• Data retention and database management• Accountable for all IT and Retail Governance and Audit• Built various functional in-house and consultant teams for rapid response and resourcingo Leadership and Relationship Responsibilities• Established IT KPI’s and managed leadership and stakeholder’s expectations• Partnered with Omni-Channel and eCommerce teams to deliver innovative solutions and products• Personally supported Terry Lundgren and the C-suite executives and later wrote SOP’s in engagement C-suite executives at Macy’s• Led as the lead executive interfacing with all IT supplier and vendor partners• Part of the Technical Operations Advisory for M&A• Collaborated as an executive IT advisor for various focus groups @Murray Hillo Impact and Results• Reduced annual IT operational budget spend by 15% after taking over IT budgeting and planning, through consolidation and bottleneck resolutions• Re-contracted and negotiated new terms for consumables yielding a savings of $360k in 2010• Created the first Macy’s Retail Interactive Media Lab, saving the company over $400k the first year in service• Reduced paper and consumable usage by 30% over 2 years by deployment digital touch screen collaboration• Launched the first interactive digital pop-up store in downtown NYC, for FREE!

Englewood Cliffs, Nj, Us

o Created and maintained user accounts, domain, and email systemo Provided Tier 1-3 desktop support and server administrationso Managed all hardware and software project deploymentso Migrated MS Mail to MS Exchange

Mba, Business Administration

Bachelor’S Degree, Information Technology

Education record

General