Jon O'Brien Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

Brisbane, Australia

In collaboration with GWI lines of business in Information and Data, Policy and Performance, Governance and Security, Strategy and Advisory, I will coordinate activities across Public Sector engagements to create exceptional customer and social value. Exploring the world through an Information and Data lens, I will leverage GWI’s capabilities in a Public.

Brisbane, Australia

Spent time with my family, travelled and caught up with home improvement projects.

Brisbane, Australia

As State Manager Jon is accountable for sales, revenue, customer experience, project governance, service management and the overall relationship between Telstra and a portfolio of customers that includes Telstra’s top 100 customers in Queensland across Government, Not for Profit and Enterprise customers. The team Jon leads consists of 45 people, across.

Brisbane, Australia

As head of Telstra’s Government business in Queensland, Jon is responsible for the overall relationship between Telstra and Queensland Government, leveraging Telstra’s capability to support Queensland Government create a prosperous, robust and innovative State. Jon's work with Government has focused on creating a legacy for the state by building digital.

Brisbane, Australia

Scale: Line control of a Relationship Management Sales Team of 7 - 12 Account Executives and 1 - 2 Sales support, with functional control over 5 Specialists and Technical resources. A revenue accountability of $ 100 million with a new business sales target of $ 20 - 25 million. The customer base covers all industry segments (Retail, manufacturing, Finance.

Scale: Line control of a team of 7 Account Executives, 1 Sales support, and a Communications Consultant. Functional control over 2 Specialists and Technical resources. A revenue accountability of $ 30 - 40 million with a new business sales target of $ 10 - 15 million. A small corporate customer base covering all industry segments.

New Market Initiatives - involved assessing market opportunities for new products and services in the SME space. The area of focus was the online experience and transactional initiatives, which included identifying and developing new solutions, as well as looking at opportunities where you could bundle to provide a full solution package (TBX, Biz-online.

Cains

As the Team leader I coordinated all activities for this group on behalf of the North Queensland Account Director. These included re-aligning portfolios, tagging issues, setting and completing KRI's for the Account Executives, and developing a work plan for the Sales support person.

CairnsAccount managed a portfolio of 80 - 120 customers, ranging in spend from $15 000 upwards (average portfolio size was about $ 4 - 6 million). These customers were predominantly small and medium enterprise businesses with local decision making capabilities.As a measure of my success, the sales rating system was a 1 - 5 scale, for all quarters barring.

CairnsResponsible for all facets of Customer access network design and planning for the region that included the Torres Strait Islands, south to Cardwell, Tablelands and Cape areas. This included all technologies including radio systems, optic fiber and copper cable design.

Cairns, Townsville and MackayThe role covered all elements of CAN design, Network switching design, radio path design as well as capacity planning.

won the position of Account Director for North Queensland, the team consisted of 8 x Account Executives, 2 x Sales support, 2 x Telephone Account Managers, and a Business Administrator.

This was a broad role that covered product development, the creation of business cases for product acceptance through a Gating process, to managing the design and rollout of the first Pay-TV network to hotels and business in the Cairns area.

Engineering, Engineering

Mangement, General Management

Bachelor, Economics

2005 Australian Graduate School of Management General Managers Program