Jon O'Brien work email
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Jon O'Brien personal email
I am a strategic, technically savvy, commercially astute people leader with over 20 years’ experience in the Information, Communications and Technology industry. I have a proven track record for operating at scale, developing large complex initiatives that create social and economic value within both a State and National context. I am an exemplar people leader with a values-based servant leadership style continually achieving exceptional employee engagement and customer advocacy.I have led multi-disciplined sales and service teams with a direct team of 45 and virtual team of over 100 people. I’m accountable for Commercial, Customer Satisfaction, People Engagement and Service metrics, with Sales accountability of $ 200 m and customer Revenue of $ 450 m. I coach team members, mentor talent, strive for diversity and look to create a high performing team culture. I excel in team environments, am an exceptional collaborator, stakeholder manager and able to successfully work across boundaries in complex environments.My key achievements include people engagement, delivering digital inclusion projects across the Cape, and successfully delivering large complex multi-year projects in Education and Public Safety with contract values in the hundreds of millions and real commercial and social value. I played a pivotal role in Queensland Government’s Disaster Management environment from 2011 to 2018 and assisted in leading the G20 and Commonwealth Games planning and response activities. I have been instrumental in developing, delivering and embedding a cultural change program called “Engage with Purpose”, where the key achievement was seeing team members deeply engage with the program.I hold a bachelor’s degree in Electrical and Electronic Engineering (MIEAus, CPEng, NER APEC Engineer Int PE(Aus)), Economics, Alumni of AGSM and MGSM. I have also been heavily involved in a number of committees and boards including committee member on the AIIA Queensland Branch from 2008 to 2018, Director on the Board of Open Data Institute Australian Network from 2014 to 2018 and held an Advisory role on the QUT Digital Media Advisory Board 2017/2018.
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PartnerGwiBrisbane City, Qld, Au -
PartnerGwi Jul 2021 - PresentBrisbane, Queensland, Australia -
Director Public SectorGwi Mar 2019 - PresentBrisbane, AustraliaIn collaboration with GWI lines of business in Information and Data, Policy and Performance, Governance and Security, Strategy and Advisory, I will coordinate activities across Public Sector engagements to create exceptional customer and social value. Exploring the world through an Information and Data lens, I will leverage GWI’s capabilities in a Public Sector context to unlock value, create new insights, inform decision making, solve complex and varied problems, Inspire Discovery and Empower Action. -
Career BreakCareer Break Sep 2018 - Feb 2019Brisbane, AustraliaSpent time with my family, travelled and caught up with home improvement projects.
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State ManagerTelstra Jul 2017 - Aug 2018Brisbane, AustraliaAs State Manager Jon is accountable for sales, revenue, customer experience, project governance, service management and the overall relationship between Telstra and a portfolio of customers that includes Telstra’s top 100 customers in Queensland across Government, Not for Profit and Enterprise customers. The team Jon leads consists of 45 people, across Sales and Service operating in a matrix structure with a large virtual team including specialist groups and Telstra acquisitions (~100 people). The revenue and sales accountability of the customer portfolio is in the order of hundreds of millions per annum.Jon’s preferred leadership style is best described as the Servant Leadership. Jon’s view on what motivates people is most aligned to the work by Daniel Pink, where he discusses that people are motivated by autonomy, mastery and a sense of purpose. Jon’s own sense of purpose is about creating a legacy, whether that be for the state, the people I work with or the company I am working for.Jon holds a Bachelor Degree of Electrical and Electronic Engineering (MIEAus, CPEng, NER), a Bachelor Degree of Economics and has completed post graduate management studies at the Australian Graduate School of Management and Macquarie Graduate School of Management. Jon has previously held the role of Deputy Chair of the AIIA Queensland branch and is currently the longest serving member of the Queensland AIIA committee.Jon is a Director on the Board of Open Data Institute Australian Network and sits on the QUT Digital Media Advisory Board. -
Group General Manager Queensland State GovernmentTelstra Jul 2008 - Jul 2017Brisbane, AustraliaAs head of Telstra’s Government business in Queensland, Jon is responsible for the overall relationship between Telstra and Queensland Government, leveraging Telstra’s capability to support Queensland Government create a prosperous, robust and innovative State. Jon's work with Government has focused on creating a legacy for the state by building digital infrastructure capability that creates a better connected Queensland. Jon has over 20 years' experience in the ICT industry, commencing his career in Telstra, designing and building Telecommunications infrastructure across North Queensland, including the Cape and Torres Strait Islands. Jon has held many roles in Telstra across the disciplines of Engineering, Marketing, Product Development and Sales. Jon holds a Bachelor Degree of Electrical and Electronic Engineering (MIEAust CPEng NER), a Bachelor Degree of Economics and has completed post graduate management studies at the Australian Graduate School of Management and Macquarie Graduate School of Management. Jon has previously held the role of Deputy Chair of the AIIA Queensland branch and is currently the longest serving member of the Queensland AIIA committee.Jon is also a Director on the Board of ODIQ. -
Regional Sales ManagerTelstra Jul 2004 - Jun 2008Brisbane, AustraliaScale: Line control of a Relationship Management Sales Team of 7 - 12 Account Executives and 1 - 2 Sales support, with functional control over 5 Specialists and Technical resources. A revenue accountability of $ 100 million with a new business sales target of $ 20 - 25 million. The customer base covers all industry segments (Retail, manufacturing, Finance etc), including Aged Care, Private Health and Education. A number of the customers are recognizable brand names and listed on the Australian Stock Exchange. -
Sales ManagerTelstra Jul 2001 - Jun 2004Scale: Line control of a team of 7 Account Executives, 1 Sales support, and a Communications Consultant. Functional control over 2 Specialists and Technical resources. A revenue accountability of $ 30 - 40 million with a new business sales target of $ 10 - 15 million. A small corporate customer base covering all industry segments. -
Online Sales ManagerTelstra Jan 2000 - May 2001New Market Initiatives - involved assessing market opportunities for new products and services in the SME space. The area of focus was the online experience and transactional initiatives, which included identifying and developing new solutions, as well as looking at opportunities where you could bundle to provide a full solution package (TBX, Biz-online, Keycorp, Pay-connect etc. -
Account Executive And Team LeaderTelstra Jan 1997 - Dec 1999CainsAs the Team leader I coordinated all activities for this group on behalf of the North Queensland Account Director. These included re-aligning portfolios, tagging issues, setting and completing KRI's for the Account Executives, and developing a work plan for the Sales support person. -
Account ExecutiveTelstra Oct 1995 - Jan 1997CairnsAccount managed a portfolio of 80 - 120 customers, ranging in spend from $15 000 upwards (average portfolio size was about $ 4 - 6 million). These customers were predominantly small and medium enterprise businesses with local decision making capabilities.As a measure of my success, the sales rating system was a 1 - 5 scale, for all quarters barring my first quarter on plan I achieved a rating consistently above 4. -
Senior Design EngineerTelstra Jan 1992 - Oct 1995CairnsResponsible for all facets of Customer access network design and planning for the region that included the Torres Strait Islands, south to Cardwell, Tablelands and Cape areas. This included all technologies including radio systems, optic fiber and copper cable design. -
Design EngineerTelstra Jan 1990 - Jan 1992Cairns, Townsville and MackayThe role covered all elements of CAN design, Network switching design, radio path design as well as capacity planning. -
Regional Account DirectorTownsville Oct 1999 - May 2000won the position of Account Director for North Queensland, the team consisted of 8 x Account Executives, 2 x Sales support, 2 x Telephone Account Managers, and a Business Administrator.
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Project Manager Video View - CairnsTelstra Group Gmd Jan 1993 - Mar 1995This was a broad role that covered product development, the creation of business cases for product acceptance through a Gating process, to managing the design and rollout of the first Pay-TV network to hotels and business in the Cairns area.
Jon O'Brien Skills
Jon O'Brien Education Details
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Engineering -
General Management -
Economics
Frequently Asked Questions about Jon O'Brien
What company does Jon O'Brien work for?
Jon O'Brien works for Gwi
What is Jon O'Brien's role at the current company?
Jon O'Brien's current role is Partner.
What is Jon O'Brien's email address?
Jon O'Brien's email address is jo****@****tra.com
What schools did Jon O'Brien attend?
Jon O'Brien attended James Cook University, Agsm @ Unsw Business School, Murdoch University.
What skills is Jon O'Brien known for?
Jon O'Brien has skills like Telecommunications, Managed Services, Solution Selling, Management, Ict, Enterprise Software, Unified Communications, Stakeholder Management, Pre Sales, Cloud Computing, Leadership, Voip.
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Jon O'Brien
I Work With Businesses To Help Them Make Smarter, Faster Decisions To Improve Business Outcomes And Add Real Value.Greater Brisbane Area1yahoo.com.au
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